natalie davis

namay shivaya

About

Problem solver who empowers and motivates others while leveraging my professional project management experience with responsibilities of guiding and training teams across complex and highly visible efforts to deliver successful projects and to exceed client expectations.

Country

united states

City

dallas

Industry

information technology and services

Skill

project management, business intelligence, software development, scrum, quality assurance, sdlc, pmp, management, software documentation, software project management, visio, business analysis, requirements analysis, process improvement, ms project

Experience

namay shivaya

business analyst

basic gospel

2002-4 - 2006-4 · 4 yrs 1 mo

Coordinated software implementation and infrastructure support including donation and order entry processes, bank deposits, shipping management, online store and credit card processing and customer service inquires.

business analyst and scrum

healthfitness

2013-8 - 2014-2 · 7 mos

A contract position responsible for eliciting requirements, facilitating feature demonstrations and configuring content for a web based health and wellness application.

process improvement analyst

fannie mae

2013-2 - 2013-8 · 7 mos

Elicited requirements for remediation projects for the Credit Operations function and managed the recovery of a credit loss effort with a large banking institution.

business analyst and quality assurance

unitedhealth group

2012-7 - 2013-2 · 8 mos

A contract position responsible for writing requirements and performing QA Testing for web hosted applications to support college and university students' health insurance needs.

scrum master

nerium international

2014-1 - 2016-1 · 2 yrs 1 mo

Led the planning and coordination of new international market expansion activities to ensure that project objectives and deliverables were accomplished.

project manager

heartland payment systems

2010-8 - 2012-7 · 2 yrs

* Performed ScrumMaster role for a mobile payment application including monitoring project schedules, communicating project status to stakeholders and resolving issues with third party vendors. * Drove project execution across department areas for IT and Product Delivery projects. * Provided regular status reporting to sponsors and project team on progress and issues.

process coordinator and pm

avnet

2007-12 - 2010-8 · 2 yrs 9 mos

* Coordinate with Finance, Information Technology and other departments to gather business requirements for systems deployment and business process initiatives. * Perform business analyst function to aid in software implementation, training documentation and product release documentation and support.

quality assurance and tester

mpower systems

2006-4 - 2007-6 · 1 yr 3 mos

* Managed Quality Assurance team assignments and performed Business Analyst functions to aid in software development. * Responsible for product release documentation and support.