natalie woodhouse

technical delivery manager

About

PERSONAL QUALITIES A logical, simplified approach to problem solving, which enables a simple transition of technical issues to satisfactory delivery. I am a driven person who can communicate at various levels either creating a vision or applying to the smallest of detail. PROFESSIONAL QUALITIES As a qualified Prince 2 Practitioner project manager and service manager for large multinational environments, I have honed my skills to deliver the end-to-end service delivery of technical and business change. I am a quality orientated individual who specialises in defining and implementing rollouts in the IT, Banking, Energy & Customer Service industry to OGC’s best practice standards. I am able to provide effective leadership, incorporating man management and project management skills at all levels to ensure projects are delivered on time to specification and on budget

Country

united kingdom

City

east meon

Industry

information technology and services

Skill

project delivery, data center, service delivery, change management, servers, virtualization, outsourcing, prince2, management, infrastructure, project management, business process, citrix, vmware, stakeholder management, itil, data migration, vendor management

Experience

technical delivery manager

itv

2020-3 - Present · 6 yrs 7 mos

it project manager

sse plc

2018-3 - 2018-10 · 8 mos

project manager - cls account

ibm

2013-4 - 2014-11 · 1 yr 8 mos

project manager

telefónica uk

2007-8 - 2008-8 · 1 yr 1 mo

Project Manage the initial and ongoing archiving of the Companion System (Consumer). CUK (O2’s Companion UK Programme) is one of the primary billing systems used for all O2 consumer customers

project manager

t-systems

2007-3 - 2007-8 · 6 mos

Effect the seamless transition of a major implementation to stabilise the Jupiter Estate within Centrica. The Jupiter Estate specifically dealt with all area’s incorporated for British Gas Residential Services. With T Systems breaking into the IT outsource market in the UK Centrica was a key account for the future of the business. The showcase project within Centrica was to deliver a SAP ISU Infrastructure for British Gas Residential Services within very aggressive timelines

project manager and bfm

ibm

2011-10 - 2012-9 · 1 yr

build factory manager

ibm

2010-4 - 2010-8 · 5 mos

project manager

hampshire county council

2008-9 - 2010-8 · 2 yrs

Virtualisation of approximately 100 servers (using VMware). Decommissioning servers within the HCC farm and the project identified and decommissioned approximately 130 servers. 2nd Virtualisation project was instigated and a further 100 servers were virtualised and 115 server decommissioned. Virtualisation Phase 3 has commenced and is reviewing the remaining 470 servers. Citrix Front End Farm servers virtualised. EWOCS (Exchange Windows Oracle Citric and SQL) was a programme of works to upgrade each of the listed components. Upgrade all servers to Windows 2003. Citrix Xen App 5 Upgrade to 12500 users on the front end farm, the project was to deliver a new image to all 12,500 devices, (Wyse terminals, Mobile Wyse Terminals, Managed PC’s, Laptops), Window 2008 OS upgrade (Incl upgrade of IE7), Enterprise Bus 2 upgrade from MB6.1 to MB 6.2 HantsFile Archiving Solution for HCC - Hampshire County Council IDM – This project provided information about a software solution to support the identity management lifecycle within HCC

project manager

capgemini

2010-9 - 2010-10 · 2 mos

* Working as a Project Manager on a number of Projects ranging from: * Windows 7 * Server Consolidation/Virtualisation * Wave 14 Strategy * MOM to SCOM * ASB Security Review * Unfortunately the work required to complete this work is minimal and therefore Capgemini no longer require external resource to deliver these projects. Capgemini will be getting internal resource to cover these projects to reduce costs.

project manager

citi

2006-6 - 2007-3 · 10 mos

* My projects for the Technical Infrastructure work stream included the following: * B2B links within ASPAC and EMEA – Customers such as Barclays/Manulife/Aegon/DWP * Webfarm Migration CEEMEA and EMEA * Server Migrations EMEA * Server Upgrades EMEA * Global Video Conferencing Desktop Roll out to the Equities Trade Floor EMEA (3rd Party supplier * Avistar) * New Product Development * COB environments EMEA * Application Deployment EMEA * Italian Payment Network application for clearing house processes

it project manager

carnival uk (p&o cruises & cunard)

2015-5 - 2018-2 · 2 yrs 10 mos

* Work undertaken so far:- * Stabilisation of CORe (existing PMS is an internal bespoke solution) * Dunning Improvements * Airline Locator * eNoad * Fleet payroll (short term) * POLREAD