natalia pereira

* Promoted to supervisor after less than a year of working experience. * Resolved conflicts with difficult clients in high pressure situations while maintaining friendly relationships. * Learned various management activities within the service department, such as balancing cash drawers and the store safe, dealing with problems related to the employees, and preparing reports on revenue, sales volume and peak hours.

Learned to crack business cases to compete at case competitions, while enhancing presentation and higher level analytic skills for future benefit within organizations.

Led emergency interventions for head and spinal injuries, anaphylactic shocks, drowning, and other life threatening situations, while assuring the security of more than 15,000 visitors per day.

* Created 30-minute engaging sessions for fluent, intermediate, and beginner French levels. * Supported around 10 students per semester in their studies.

* Administrative support to the HR Generalist on a part time basis * Booking of Health & Safety trainings * Administrative duties supporting leave of absence process * Maintaining employee files and records * Calendar coordination for new hire onboarding