Nassro Allah Khachabi

Development and deployment of strategic artificial intelligence solutions to optimize customer experience and maximize business performance in the telecom ecosystem. 🎯 KEY MISSIONS: ⤷ End-to-end AI Solutions: Design and deployment of AI products for business process optimization and strategic decisions ⤷ Advanced Predictive Modeling: Development of churn, NBO/NBA and customer scoring models with continuous performance improvement ⤷ Deep Learning Innovation: Custom neural network architectures with from-scratch implementation for validation before industrialization ⤷ Multichannel Customer Analytics: Sentiment analysis of myinwi chatbot and social media with NLP preprocessing to optimize user experience ⤷ MLOps Pipeline: ML workflow automation including ensemble methods, hyperparameter tuning and production deployment ⤷ AI Governance: Business team training for ethical technology adoption ⤷ ROI & Performance: Strategic quantified recommendations for ARPU optimization with actionable insights for decision-makers

Results-driven and passionate Data Analyst, I lead strategic projects and support teams in their decision-making through 6 major areas: ✔ Strategic Project Management: Development of Win NBO/NBA models for ARPU optimization with predictive customer behavioral analysis. ✔ Executive Reporting: Presentation of actionable insights to decision-makers with quantified strategic recommendations. ✔ Customer Behavioral Analysis: Through first invoice and historical data exploitation for downsell reduction. ✔ A/B Testing: Churn model with implementation, monitoring and quantified impact measurement. ✔ Dashboard Creation: For retail/store teams... (Lakehouse) with comprehensive process documentation. ✔ Predictive Model Validation: On Big Data ecosystems.

As part of inwi's Digital & Data Innovation team, I led the development of an innovative quiz gaming solution incorporating generative AI. My main achievements: ✔ Development and optimization of language models (LLM) through fine-tuning for automated quiz content generation ✔ Implementation of an end-to-end data pipeline including validation, transformation (YAML), and real-time content updates via the OpenAI API ✔ Design and implementation of a Unity game engine with complete backend management (authentication, cloud synchronization, scoring)

As a Data Scientist and AI Engineer within INWI's Digital & Data Innovation team, I was responsible for designing and deploying advanced analytics solutions. This role allowed me to strengthen my technical expertise while developing essential project management and cross-functional communication skills. Main achievements: ✔ Development and deployment of a predictive model based on linear regression, including exploratory data analysis, massive data ingestion, and performance optimization ✔ Design and implementation of robust data pipelines for automated data processing and transformation ✔ Implementation of a web scraping solution for enriching statistical data sources, coupled with a data cleaning and preparation process

As a webmaster, my internship was a valuable opportunity to take on various crucial responsibilities for the proper functioning of the company's digital platforms. My role as a webmaster included: • Performing continuous maintenance and incident correction • Assimilating concepts of background and scheduled tasks • Implementing solutions to improve company efficiency • Customization and search engine optimization (SEO) • Studying existing systems and analyzing dashboards • Creating and administering the company's website • Ensuring data integrity This experience allowed me to develop a comprehensive skill set in website management and digital platform optimization. I gained hands-on experience in applying solutions to enhance operational efficiency, understanding backend processes, and maintaining the integrity and performance of web-based systems. My role also involved critical analysis of existing infrastructure and the implementation of improvements based on dashboard insights.

At Mohammed VI Polytechnic University (UM6P), the 1337 BenGuerir coding school program is practical and project-based. As a student, I work on concrete projects from the beginning of the program, which helps me develop the skills and experience needed to succeed in IT. Through this program, I have acquired strong computer programming and problem-solving skills, such as object-oriented programming, algorithms and AI, system programming, network and system administration, and virtualization technology, using various programming languages and tools like C, C++, shell, and Docker to solve real-world problems. I am part of a community of talented and motivated individuals. The school offers a variety of support services to help students succeed, including career guidance, mentoring, and networking opportunities.

I am a fresh graduate with a Master's degree in Engineering, specializing in Artificial Intelligence, Business Analytics, and Big Data from the National School of Applied Sciences in Morocco. The objective of this 2-year graduate program is to train professionals in cutting-edge techniques in data science, machine learning, and AI. The rigorous curriculum includes advanced courses in programming, data mining, data visualization, predictive modeling, deep learning, and big data analytics. Through laboratory projects and research internships, I am gaining hands-on experience in applying AI and data science to solve real-world problems.

As a current student at UM6P Science and Technology Pole at the 1337 school, I am immersed in a dynamic and innovative educational environment. This exceptional training offers me a fusion of skills in science and technology, enabling me to tackle stimulating challenges. Alongside my studies, I have had the opportunity to develop a solid professional network thanks to the networking opportunities offered by UM6P. These valuable connections with professionals, teachers, and fellow students enrich my educational experience and open doors to future collaborations and exciting opportunities. The practical approach of the 1337 school combined with the academic excellence of UM6P is shaping my journey, reinforcing my in-depth knowledge and essential technical skills, while nurturing my ability to solve problems creatively.