naseema paruk

* I was requested to perform current state modelling of Finance department processes * My responsibilities included: * Interaction with the client and the business to identify and analyse the current (AS-IS) core business and system processes and workflows * Conducted interviews with key stakeholders * Documented clear and detailed process maps Identifies issues and process improvements * Participated in Business Process Modeling sessions, acting as a documentarian, co-facilitator, facilitator, or subject matter expert in sketch sessions * Model business processes and functions * Analyse business models to identify problems and opportunities for business process improvements * Document the outcomes of modelling the 'as is' state Communicate the business model to stakeholders * Artifacts delivered * AS-IS process maps detailing the functions within each of the areas within the Finance Department * Tools utilised * Bizagi

* I was requested to conduct problem analysis to determine root cause for failed transactions between the bank and merchants. * My responsibilities included: * Analysis of business problems thoroughly using structured methods, identifying opportunities for change and improvement and their potential implication * Conducting interviews with key stakeholders to obtain information of the business problem and recommendations to resolve problems identified * Documentation of business problems, processes, recommendations, issues, risks, solution * Weekly project feedback to assist with project management of the various project items * Artifacts delivered * Business requirements document * Tools utilised * Microsoft Visio (standard template)

Graduated with a BCOM degree from the University of Natal in 2003 within the 3 year period. Majors: Business Information Systems (BIS); Information Technology Achievements at University: Attained distinction in Information Systems Technology (final year) Activities and Societies: UnIS communinity at University