Nara Deyton, PMP

• Lead IT projects from initiation to delivery within a PMO environment, developing charters, scope, schedules, and resource plans aligned with organizational standards. • Partner with business and technical stakeholders to drive alignment, translate requirements, and ensure successful delivery of enterprise solutions. • Manage project timelines, dependencies, and risks, proactively identifying issues and driving resolution to maintain progress and delivery targets. • Facilitate status meetings, stakeholder updates, and executive reporting to ensure transparency and informed decision-making. • Support PMO governance processes, including project intake, documentation, and compliance with audit and regulatory standards. • Utilize tools such as Planview and Microsoft Project to manage schedules, resource allocation, and project tracking. • Contribute to initiatives involving system enhancements and data-driven platforms, supporting cross-functional teams across business and IT.

• Develop and manage engaging content across LinkedIn, Twitter, and Facebook, aligning with PMI’s voice and chapter goals. • Increased engagement rate by 67%, LinkedIn followers by 176%, and post impressions by 150% within 90 days of managing content. • Collaborate with the Graphics Chair and other committee members to maintain a cohesive content calendar and support event promotions. • Coordinate with board members to ensure messaging consistency across all channels. • Analyze performance metrics and apply data-driven adjustments to improve engagement and reach. • Foster community engagement through active moderation and cross-channel interaction.

• Developed and executed marketing strategies for two restaurant concepts encompassing five locations, collaborating with stakeholders. • Led marketing projects, coordinating with internal teams and external third-party agencies for campaign execution. • Managed social media content and executed organic digital marketing campaigns. • Established and maintained relationships with media, influencers, and community partners to boost brand visibility. • Managed customer service communications, ensuring a high-quality guest experience.

• Applied PMP methodologies to manage projects, including CRM rollouts, POS transitions, marketing campaigns, and a full restaurant marketing rebrand. • Led three major POS migration projects. NCR Aloha → Heartland → NCR Aloha → Toast. Managing vendor negotiations, timelines, implementation, change management, and training. • Directed a Payroll implementation project, including planning, development, testing, training, and creating onboarding and payroll process SOPs. • Managed all private dining, banquets, and special events, increasing event revenue by 20% in the first year. • Oversaw 750+ private event leads annually, maintaining a 65% conversion rate and driving up to $800K in yearly sales. • Implemented Tripleseat to streamline CRM and event operations, improving workload efficiency, lead management, and guest experience. • Co-managed a renovation project, overseeing vendor sourcing, budgeting, and procurement; achieved 50% cost savings through value engineering and international vendor negotiation. • Led a complete brand refresh (logo, website, signage, brand guidelines, and marketing collateral). • Built and executed marketing campaigns across social media, email (Mailchimp), and community outreach, increasing customer engagement and repeat business. • Managed Google Ads and Meta Ads, including paid social strategy and SEO optimization to grow traffic and brand visibility. • Elevated brand presence through PR initiatives, local partnerships, influencer collaborations, sponsored events, and promotional campaigns.

• Applied Agile methodologies while collaborating with the Project Manager, assisting in tracking deliverables, backlog management, and iterative improvements. • Participated in sprint planning, stand-up meetings, and retrospectives to ensure efficient project execution. • Contributed to the development of a wine recommendation algorithm and participated in UAT (User Acceptance Testing) for the website. • Managed project development, accounting, and operational procedures. • Secured key permits and contracts, ensuring regulatory compliance. • Developed HR policies, training materials, and employee handbooks.

• Led office operations for The Cavalier SF, a James Beard–nominated, high-volume restaurant, credited with achieving the company’s top-performing year through disciplined budgeting, process improvements, and vendor oversight. • Supervised administrative staff, overseeing payroll processing, HR compliance, employee onboarding, and record management. • Implemented scheduling systems to optimize labor costs and shift coverage. • Managed full-cycle accounts payable and receivable, ensuring timely payments and accurate financial reporting. • Administered employee health benefits programs, overseeing enrollments, compliance, and cost analysis. • Negotiated vendor contracts for office and kitchen equipment and supplies, leveraging bulk purchasing to reduce costs.