Napatchakorn Jiwanantaprawat
Executive Assistant to Chief Executive Officer / Manager
About
Experienced Guest Service Representative with a demonstrated history of working in the airlines/aviation industry. Skilled in Negotiation, Communication, Customer Relationship Management (CRM), Customer Satisfaction, and Event Management. Strong support professional with a Bachelor of Arts - BA focused in English Language and Literature/Letters from Rangsit University.
Thailand
Krabi
Management Consulting
Account Management, Business Analysis, Advertising, Executive Support, Executive Services, Personal Assistance, Calendaring, Assistants, Business-to-Business (B2B), Sales, Social Media Marketing, Lead Generation, Customer Service, English, Event Management, Customer Relationship Management (CRM), Team Leadership, Time Management, Change Management, Customer Satisfaction
Experience
Executive Assistant to Chief Executive Officer / Manager
Day one Learning and Beyond (Day One Phuket)
Executive Assistant
Empacte
Bangkok, Bangkok City, Thailand
Guest Service Assistant
AirAsia
Krabi, Thailand
Co-Owner
Brewberry Slowbar
Media Account Executive
TWF Agency (The Web Flight Co., Ltd.)
Account Executive
Digital Factory
Guest Service Assistant
AirAsia
Don Mueang District, Bangkok City, Thailand
- Handling check-in passengers for both domestic and international flights - Assisting passengers at the boarding gate and at the aircraft and to coordinate with another operation departments resulting an effective aircraft turnaround performance -Supporting Central Baggage Tracing Officer, which concerns belongings of passengers -Dynamic work shifts that require high responsibility
Customer Happiness Executive
AirAsia
Bangkok City, Thailand
- Using salesforce program to do Live Chat and email to handling cases - Supporting customers about any inquiries, negotiating and analyzing to provide the satisfied and proper solutions related to the company policies
Customer Service Agent
Bangkok Bank
Education
Rangsit University
English Language and Literature/Letters
Napatchakorn Jiwanantaprawat's Contact Information
Phone
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