Nancy Mohamed

As an HR Executive at Wadan Developments, I am responsible for supporting and managing a wide range of human resources functions to ensure smooth operations and employee engagement across the organization. Key Responsibilities: Oversee end-to-end recruitment and onboarding of new employees. Maintain HR records, employee files, and HRIS systems. Assist in developing and implementing HR policies and procedures. Coordinate training, performance reviews, and employee development programs. Handle employee relations, ensuring a positive and compliant workplace environment. Support payroll preparation and benefits administration. Assist management with workforce planning and organizational development initiatives.

As a Recruiter at Autolink Contracting Company (ALC), I am responsible for managing end-to-end recruitment for both white-collar and blue-collar positions. My role focuses on identifying, attracting, and hiring qualified candidates to support the company’s projects and operations. Key Responsibilities: Partner with hiring managers to understand staffing needs and role requirements. Source, screen, and shortlist candidates through various channels (job portals, LinkedIn, referrals, and direct sourcing). Manage recruitment for both white-collar (engineers, coordinators, specialists) and blue-collar (technicians, operators, labor) roles. Coordinate interviews and assessments, ensuring a smooth candidate experience. Maintain talent pipelines to meet current and future hiring needs. Support onboarding and ensure timely communication with new joiners. Contribute to process improvements in recruitment and workforce planning.

-Account Analysis: Review and analyze customer accounts to identify overdue payments and determine appropriate collection strategies. -Communication: Contact customers via phone, email, or written correspondence to discuss outstanding balances and negotiate payment arrangements. -Documentation: Maintain accurate and detailed records of customer interactions, payment arrangements, and follow-up actions in the bank’s systems. -Customer Education: Provide information to customers about payment options, financial products, and services that may help them manage their accounts better.

-Full-Cycle Recruitment: Execute end-to-end recruitment processes from requisition to offer acceptance and employ creative sourcing strategies to identify top-tier candidates through various channels. -High-Volume Hiring: Thrive in a fast-paced environment by managing high-volume recruitment activities efficiently and maintaining a focus on quality. -Market Intelligence: Stay abreast of industry trends, salary benchmarks, and competitor insights to inform and enhance talent acquisition strategies.

-Customer Interaction: Address customer inquiries, resolve issues, and offer solutions to ensure a positive customer experience. - Product Knowledge: Stay updated on new offerings, features, and promotions to communicate benefits to customers effectively. -Sales Initiatives: Identify customer needs and recommend appropriate AT&T products or services to enhance their experience. Billing and Account Management: Address billing inquiries, explain charges, and assist customers in managing their accounts, Educate customers on billing processes, payment options, and account maintenance.