Nam Hoang

Promoted to Junior Manager as the first step into a full managerial role, with expanded ownership of end-to-end project execution, client management, budgeting, resource planning, and HCMC office administration. • Lead market research and consulting projects from initial bidding and proposal preparation to final delivery, documentation, and post-project closing. • Manage pre-project activities including client brief review, feasibility assessment, methodology planning, quotation preparation, and project timeline development. • Act as the main client communication point, coordinating project requirements, progress updates, issue handling, and delivery alignment throughout the project lifecycle. • Oversee project execution across research design, fieldwork coordination, data quality control, analysis, reporting, and final presentation preparation. • Manage project budgets, cost control, profitability tracking, resource allocation, and internal team workload planning. • Coordinate and supervise project team members, assign tasks, monitor progress, support problem-solving, and ensure delivery quality. • Prepare and maintain project documentation, including proposals, contracts, working files, payment documents, reports, and post-project records. • Support team performance management by providing feedback, evaluating contribution, and helping improve future staffing and project execution. • Serve as HCMC Office Administrator/PIC, supporting office operations, internal coordination, administrative tasks, and communication between office members and management. • Contribute to business development and client relationship management through professional communication, reliable execution, and continuous improvement of project processes.

• Managed and contributed to 35+ market research & consulting projects across automotive, tech, logistics, media, F&B, and real estate for Japanese and Vietnamese clients. • Led pre-project scoping: reviewed client briefs, conducted quick feasibility/desk research, clarified objectives & methodology, and translated needs into a clear project approach. • Prepared quotations/proposals, defined deliverables and timeline, and supported contract preparation/terms alignment to ensure smooth project kickoff. • Built and managed project plans and budgets (resource allocation, cost tracking, timeline control), ensuring delivery quality and profitability. • Took lead/co-lead roles in end-to-end project management: team coordination, task assignment, scheduling, risk/issue handling, and quality assurance. • Coordinated with key stakeholders (clients, internal team, supervisors, respondents/fieldwork partners), ensuring alignment and timely decision-making. • Designed and supervised quantitative (CLT/online/F2F) and qualitative (IDI/FGD) studies: fieldwork planning, training moderators/interviewers, and monitoring data quality. • Conducted desk research and legal/regulatory framework analysis for feasibility studies and market entry reports. • Managed data processing and analysis (Excel, SPSS) and developed bilingual deliverables (Vietnamese/English) including reports and presentations. • Led client communication: kickoff/briefings, progress check-ins, and presentation of insights and recommendations. • Delivered large-scale survey execution (e.g., ~3,000 respondents across 6 provinces) with strong operational control. • Post-project management: prepared payment documents and evaluated team member performance with feedback to support development and future staffing.

Promoted to the role of Market Consultant with more focus on leadership and customer-related skill

• Participated in primary and secondary research (qualitative & quantitative) across various industries. • Conducted interviews, surveys, and supported data input, analysis, and chart creation. • Maintained regular client communication and coordinated decisions during project delivery. • Developed reporting templates and built strong foundations in data analytics, SPSS, and PowerPoint storytelling. • Supported business matching activities and interview moderation to ensure insight quality.

As the role of Intern for internal Human Resources department of Talentnet, I am in charge of: _Managing employees contract (collecting documents for onboarding, extension, resignation) _Inputing and managing HRIS, employee database and Leave Schedule _SHUI and PIT dependents process _Dealing with ad hoc tasks from employees _Supporting internal events from L&D and Employee Engagement team _Involving in integrating a new HRIS system (conguration, workflow, have an overview about HR practices and policies) _Communicating with employees to guide and support them

6-month exchange program with 100% scholarship from DAAD