Nakhun Wongkontoot (Tony)

Lead product development teams with guided direction that aligned with company direction and goals to support True’s business and to develop large scale of sales platform that support entire True’s sales & distribution. Work closely with top management in cross functional division/ group to identify, recommend, implement, and support cost-effective technology solutions for all aspects of the organization. As well as provide sales platform roadmap to the IT team where business and IT can be aligned. Manage and plan all complex projects which were assigned from top management. Responsible for a wide range of successfully delivered IT related project including sales automation and simplification, RPA, touch free operation projects and etc.

Lead product development teams with guided direction that aligned with company direction and goals to support DTAC’s business and to develop large scale of sales platform that support entire DTAC’s sales & distribution. Work closely with high-level management in cross functional division/ group to identify, recommend, implement, and support cost-effective technology solutions for all aspects of the organization. As well as provide sales platform roadmap to the IT team where business and IT can be aligned. Manage and plan all complex projects which were assigned from top management. Responsible for a wide range of successfully delivered IT related project including sales automation and simplification, RPA, touch free operation projects and etc.

Led a team to develop mobile applications to support both internal and external users in DTAC’s retailer and partner channels using Agile Development Methodology with coordinated to all internal and external business functions, including prepaid teams, postpaid teams, IT teams, Vendors, partners, Banks and business operation teams to ensure adoption of the platform and achieve organization goals. • Explored and assessed new technologies to define the impacts to current sales enablers and apply new technologies to improve or innovate sales enablers • Evaluated and assessed users, business-needs and technical goals for sales platform development • Secured solutions, deliveries and experiences that are efficient, distinctive, balanced, differentiated generates higher NPS and loyalty. • Facilitated and supported cross functional digital development and innovation projects. • Designed and test application user interface and experience • Developed storyboards, scenarios, wireframes, prototypes, user flows and use cases to deliver leading user interfaces. • Performed business requirement identification/development to support the newly designed / modified business processes • Gathered user requirements, translate business processes into business requirements and develop business requirements for sales enabling tools and supporting systems • Conducted user acceptance testing on defined requirements • Coordinated with IT department for requirement assessment, development, and testing • Managed platform life cycle to sustain the effectiveness and adoption of platform • Led the product development and configuration of the products and roll out to channels • Supported the best practice sharing with Telenor group

• Worked as Project Manager along with IT Consulting skills in project management and requirements gathering • Defined project scope based on objectives given by top management team • Planed, tracked, and monitored project milestones in term of timing, deliverables and budget • Organized and managed project team to deliver end results on regular basis • Proposed business plan and business strategies update to management team • Developed business process model and ensured that the business scenarios are fully covered • Managed and planned to ensure that the projects are implemented according to business requirements along with project timeline • Coordinated with a variety of parties to ensure that the projects are well defined and all agreed • Conducted interviews, knowledge transfer sessions with user and ensured proper implementation of business logics and functionalities • Analytical, Methodical, and resourceful approach to problem solving, identifying root causes and corrective action • Developed Minute of Meeting for User Requirements Meeting • Developed Business Requirement Document to build up new system or enhance the current systems to support on-going project • Analyzed the performance reports, point out the problem areas and troubleshoot the issues • Ensured quality control of deliverables throughout project life cycle • Tracked and monitored projects from initiation to successful completion

• Acted as Project Manager in term of requirements gathering • Defined project scope based on objectives given by customer needs • Planed, tracked and monitored project milestones and budget in terms of timing, deliverables and budget • Developed Minute of Meeting for User Requirements Meeting • Developed Business Requirement Document to build up both interim & long term solutions • Developed Software Specification Requirement Document • Reviewed and approved Test plan and developed test scenarios and ensured the business scenarios are covered • Ensured quality control of deliverables throughout project life cycle • Organized and managed project team to deliver end results on regular basis

• Worked jointly with Project Manager in gathering requirements and implementing new functionalities • Developed Minute of Meeting for User Requirements Meeting • Analyzed the business requirements, business logics and rules then translated them to use cases • Developed business process models, designed the transactions, data flow and use case diagrams and extensively worked with Power Designer Program • Reviewed the change request and new requirements, ensure the business documents are updated in Shared Point • Conducted interviews, knowledge transfer sessions with DTAC’s User and ensured proper implementation of business logics and functionalities • Analytical, Methodical, and resourceful approach to problem solving, identifying root causes and corrective action • Developed Software Specification Requirement Document for all projects which related to Sales Tracking System • Reviewed and approved Test plan and developed test scenarios and ensured the business scenarios are covered • Participated in Joint Application Development (JAD) sessions • Extensively work with MS Office, MS Visio and MS Project for documentation, assist with coordination, planning and scheduling during the project development and implementation phases • Gathered user profile, transaction profiles and identified the peak load scenarios and transactions • Analyzed the performance reports, point out the problem areas and troubleshoot the issues