najla mohamed

payroll officer

About

I have over 6 years of professional experience in Banking out of which 3 years spend as IPO Team Leader and over 4 years as Payroll Officer in General Bankingl Operation Department at Dubai Islamic Bank. I have a strong grip in understanding of banking industry. I possess a strong work ethics coupled with commitment to excellence in Banking field. I am a self-motivated and hard working professional and I am able to use an initiative and work as part of a team with proven leadership skills managing and supervising other staff ensuring that the team-work would aptly achieve company’s objectives. I am resourceful with a positive impatience, hard working, motivating and high communication skills. I am quick to understand new operating systems and capable of building a team and leading it successfully. Specialties: Payroll Team Management Customer Service Efficiency Analyzing New Operating Systems MIS Reporting

Country

united arab emirates

City

united arab emirates

Industry

banking

Skill

office management, office administration, ipo, customer service management, payroll analysis, islamic banking

Experience

ipo team leader

dubai islamic bank

2005-2 - 2007-12 · 2 yrs 11 mos

* As IPO Team Leader in DIB I was reporting to the IPO Manager and Head of Central Operation Department (COD) in Head Office. Being part of the IPO team I was responsible for: * Selecting and Training of IPO team members. * Working as a help desk and handling customer services. * Receiving mails and responding to mails. * Data entry operating and collecting the amount from customers account. * Receiving and handling VIP customer applications. * Receiving and checking manager cheques. * Making rejected applications report and solving out their issues with the customers. * Dealing directly with the IT department and solving operating system’s issues and giving opinions for developing IPO’ new operating system for its better use.

payroll officer

dubai islamic bank

2007-12 - Present · 18 yrs 10 mos

* Position: Pay roll Officer * As a Pay roll Officer in Account Maintenance Unit (AMU) of the Central Banking Operation Department (GBO) in DIB I am reporting to the AMU Manager and AMU Team Leader. And Being part of Account Maintenance Unit I am responsible for: * Opening Payroll accounts for the company staff. * Opening all types of account that are received from various Dept. * Checking and enriching all types of accounts which are opened in branch as per the bank policy. * Processing all the received requests from the branches. * Checking customers’ record in world check and central check. * Checking and receiving requests from branches if filled as per bank requirement. * Checking applications and making approval & rejection report. * Training new staff about the operating system and daily activities. * Filing documents and making reports of MIS daily activities. * Giving all the updated and open accounts to authorizer.