Naira Milkus

✓ Influencing LTV by developing and executing customer relationship strategy ✓ Developing partnerships with IT companies ✓ Created European and MENA go-to-market strategies ✓ Built sales department, attracting clients with an avg of €150 K contracts ✓ Launched new business units and special customer offers ✓ Managed and executed company’s brand awareness strategy

✓ Led up to 5 biggest company’s client projects simultaneously ✓ Controlled project’s plan, budget, team, customer success & loyalty

PROJECT 2 NDA International Company, Germany: Food start-up I'm developing certain aspects of business plan for the launch of a unique culinary project in Berlin with initial investments of € 350K at X (NDA) international company. PROJECT 1 Rezerv 33, Leading Russian Meat Delicacy Importer from Europe, B2B: I'm consulting the company in strategy development in crisis conditions (embargo) and maintaining new strategy implementation. I also identified company's growth opportunities.

The International Baccalaureate offers high quality international education programmes to more than 1 million students in more than 146 countries. Solely managed the implementation of IB Programme. With high level of autonomy executed both, strategic and operational functions. Reported to HQ in Switzerland and assessment center in UK. Supervised a team of 20 people. • Strategic management - Planned Budget for short and long term - Managed marketing strategy: analyzed market, prepared and executed online and offline marketing strategy, cooperated with Top World universities (Kings, Cambridge, LSE, etc.) - Executed HR activities: from planning and recruiting to payroll management - Developed and implemented Programme’s performance and reporting tools - Created company’s policies and procedures for IB Programme execution - Led company’s 5-year evaluation process, reporting to HQ in Switzerland: planned the process and resources, collected and analyzed the data, generated report - Supported IB Diplomas recognition through cooperation with partners in Russia • Administrative management - Developed and maintained communication process with company’s departments - Developed and maintained Programme’s everyday schedule - Managed and supported use of Programme Intranet tool for all users

Temporary contract for the Governmental project organization (International Competition in Moscow): • Updated contacts and communicated with mass media and partners • Chose and signed contracts with services suppliers: providers of accommodation, transfer, meal for participants • Reported to the governmental representatives • Created and managed the production of distribution and decoration materials

With an annual turnover of 17 billion Euros, 3500 employees in Russia Lactalis is the world's largest producer of milk and dairy products. I supplied new product launches projects, led economy projects, tenders, organized import from suppliers in France, Italy, Belgium, Poland • 6 new product launches supplied: found raw materials and packaging, suppliers, negotiated working conditions, signed contracts, placed first orders and controlled delivery for the first batch • Initiated and lead economy projects within purchased SKUs. 15 simultaneous projects with up to 60% annual budget savings per SKU • Delivered 5 services tenders with up to 25% annual budget savings • Organized regular import deliveries from EU for Russian factories. Established policies and procedures of international purchasing and delivery process for Russian purchasing department • Negotiated up to 90 days payment delays with suppliers • Cooperated with Lactalis Global Purchasing and Project Teams at HQ in France

• Participated in store opening (chose assortment, controlled delivery from UK, prepared store, hired staff) • Analyzed retail and promotions • Participated in creation of P&L • Analyzed stores' KPIs • Created VLP for each delivery from UK • Controlled quality of service in stores acting as a mystery consumer • Foreign business familiarization

- Led interactive educational course on iPads "Basics of financials" for middle years students - Updated the data in "Basics of financials" course

Rennes, France

Rouen, France

Moscow, Russia

Berlin, Germany