Naila Simon, CQE

Lead and manage a Program Office team delivering complex mortgage technology initiatives, addressing strategic business challenges across multiple mortgage banking and technology lines of business, and driving measurable results for Tier 1 client.

Successfully lead cross functional engagements to analyze business processes, technology and workflows in order to recommend enhancements and process improvements from both an operational and technical perspective. Responsible for determining the most effective ways to increase operational productivity through the management of people, methods of business organizations, and technology. Leverage strong analytical and problem solving skills including the use of mathematical methods, modeling and simulation software to solve organizational, production, and related problems efficiently. Support sales and marketing efforts to gain new client business.

Responsible for leveraging process and project skills to drive complex projects to completion. Conduct current state assessments to identify improvement opportunities, define future state designs and recommend strategies for future state roadmaps including the integration of people, process, and technology solutions.

Identify process improvement opportunities, evaluate project feasibility, create proposals and present business cases to senior management to facilitate decision making and gain support in implementing multiple projects aimed at improving the economics and efficiency of the organization.