Naila Shahzadi Muhammad Rafique
People and Culture Manager @ Confidential Jobs
About
I am a People & Culture leader with 19+ years of experience shaping HR transformation across government, corporate, and consulting sectors in the UAE. My career has focused on building strong HR foundations, elevating organizational capability, and fostering inclusive, high‑performing workplace cultures. I have led end‑to‑end HR operations, talent and performance management, employee engagement, organizational development, HR digital transformation, and succession planning for complex, multi‑unit organizations. I’m skilled at diagnosing people challenges, designing practical and scalable HR systems, and partnering closely with leadership to align HR strategy with business priorities. My experience includes significant roles with PCFC, Dubai Maritime City Authority, and Shams Media City. In my current role as People & Culture Manager at UpNext HR Consulting, I support diverse clients by blending hands‑on HR operations with strategic advisory, helping them strengthen compliance, elevate employee experience, and scale with confidence. Open to senior HR roles spanning People & Culture, HR Operations, HR Strategy, and Talent & Performance Management.
United Arab Emirates
Dubai
Management Consulting
Competency Framework Design, HR Policies & SOP, HR Operations, HR Strategy, Analytical Skills, Diversity & Inclusion, Artificial Intelligence for Business, Human Resources (HR), Digital Transformation, HR Business Partnering, HRIS, Strategic HR, Talent Acquisition, Employee Relations, Performance Management, Talent Management, Employee Engagement, HR Consulting, Human Resources, Change Management
Experience
People and Culture Manager
Confidential Jobs
People and Culture Manager
Sharjah Media City (Shams)
Assistant Manager – Talent & Performance Management - PCFC Corporate Support Center
Ports, Customs & Free Zone Corporation
Dubai, United Arab Emirates
• Developed and implemented strategies to identify and nurture top talent within the organization. • Collaborated with various departments to align talent management practices with organizational goals. • Facilitated performance appraisal systems and guided managers in conducting evaluations.
Human Resources Business Partner - PCFC Corporate Support Center
Ports, Customs & Free Zone Corporation
Dubai, Dubai, United Arab Emirates
• Managed HR affairs for 8 diverse business units, including Corporate Support Centre and Dubai Ports Authority. • Built strong relationships with C-level executives to identify HR needs and streamline task assignments. • Led talent acquisition processes, from sourcing to onboarding, ensuring alignment with business goals. • Developed succession plans and retention strategies to enhance organizational effectiveness.
Assistant Manager – Compliance & Engagement (PCFC - Dubai Maritime City Authority)
Ports, Customs & Free Zone Corporation
United Arab Emirates
Executive - Human Resource (PCFC-Dubai Maritime City Authority)
Ports, Customs & Free Zone Corporation
Dubai, United Arab Emirates
• Drove operational management of the HR Management System, payroll, recruitment, and performance management. • Acted as the Risk, Policy, Compliance, and Strategy Champion, ensuring alignment with government strategy. • Administered payroll management processes, maintaining accuracy and compliance with Authority regulations.
Human Resources & Administration Manager
AIL Industries and TEKAB CO LTD
Sharjah Emirate, United Arab Emirates
• Established the HR function for two business units, enhancing decision-making through tools and statistics. • Developed and delivered engaging training programs, including course outlines and assessments. • Implemented disciplinary procedures and employee grievance policies to foster a fair workplace. • Coached line managers on HR principles and industrial relations, promoting effective management practices.
HR&Recruitment Specialist
AREVA T&D
Human Resources System Administrator
Siemens Logistics
Dubai, United Arab Emirates
Education
Swiss School of Management
Human Resources Management
The London School of Economics and Political Science (LSE)
Foundation
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