Nadya Issa

Leading the People Operations function for a highly diverse, international, and primarily remote workforce with team members across 25+ countries. I drive the organization’s people strategy in alignment with its mission and evolving operational needs, ensuring a seamless, positive, and equitable experience at every stage of the employee lifecycle.

I led the people function through a period of significant growth and change, supporting a globally distributed workforce across multiple African markets. My role combined strategic leadership with hands-on operational execution, ensuring that our people strategy directly supported Fin’s ambitious business goals. This meant navigating the full spectrum of people priorities: from workforce planning and talent development to change management and employee wellbeing. I acted as both a strategic adviser and an operational problem-solver, guiding leaders through structural changes, fostering high-trust relationships, and ensuring every team member’s experience aligned with our mission and values.

Branch delivers world-class financial services to the mobile generation. With offices in San Francisco, Lagos, Nairobi, Dar es Salaam and Mumbai, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves fair financial access.

CloudFactory is on a mission to connect one million people in the developing world to digital-age work, while raising them up as leaders to address poverty in their own communities. We believe that talent is equally distributed, but opportunity is not. CloudFactory's value starts at the at the most critical point, providing access to a ready pool of qualified and talented young people . We vet, train and manage people from all over the globe so our customers don't have to.

Recruiting, hiring, and onboarding new employees Managing employee relations and addressing any issues that arise Managing employee benefits and compensation Managing employee performance and conducting performance evaluations Managing employee training and development Managing compliance with labor laws and regulations Acting as a liaison between management and employees Collaborating with other departments to ensure the company's overall success Participating in the development and implementation of HR policies and procedures Keeping accurate and up-to-date records of employee information

Overseeing the HR/Admin function of a leading long-distance fuel hauler, managing the HR requirements of over 350 staff spread out across East Africa while supporting the team to achieve ISO 9001-2008 certification.

Financial Management HR Administration Project Budgeting and Management Strategic Planning including sales strategy development Client Satisfaction and Retention Representative

Overseeing client accounts Project Budgeting and Management Event Management and Organizing Customer Services Billing and Invoicing Supplier Management