nadia bonsu

Provide professional makeup application services to customers Sell products specific to customer needs Build and maintain strong customer relationship to ensure their trust and future business Work with internal and third party teams to execute successful store level events Lead group seminars focused on specific makeup applications and techniques Training with various brands and communicate acquired knowledge back to coworkers

Handle inbound calls from credit card holders and sell compatible insurance plans along with other TD Canada Trust products and services to satisfy customer’s needs. Act as point of contact for assistance with the integration of new hire classes into the department Continuously follow due diligence and KYC procedures to meet bank legal requirements while selling products and services Meet formalized objectives for sales, productivity and quality. Prepare and distribute weekly reports pertaining to Customer Experience Index scores and ways in which improvements can be made to increase customer satisfaction Use programs such as Microsoft Word, Excel, and Outlook for daily business activities Provide consistent, superior service to every customer by utilizing all available tools and resources. Identify and act upon all business opportunities, and refer clients to other appropriate business units within TD Canada Trust.

Build and maintain strong customer relationships using the MAC Experience Model Provide professional makeup application services to customers Sell products specific to individual customer needs Provide staff support for MAC stores across the city

Majored in Business Commerce, specialization Marketing Member of Ghanaian Association of the University of Ottawa Activities and Societies: University of Ottawa Ghanaian Association