N.Jnanendra Narasimha Murthy

🔹 Trust & Safety Associate — Accenture Duration: 4 Years • Managed large-scale content review and risk assessment within global digital platforms • Applied analytical judgment to support policy enforcement and platform integrity • Improved decision consistency through structured evaluation frameworks • Worked in cross-cultural environments handling sensitive and high-impact cases • Strengthened operational discipline, accuracy, and escalation handling.

Subject Matter Expert — Chegg Inc. • Provided academic support to students through structured, step-by-step and concept-based solutions in an online learning environment • Delivered accurate and well-articulated answers across subjects, ensuring clarity, consistency, and quality standards • Strengthened problem-solving ability, analytical thinking, and clarity of explanation while addressing diverse student queries • Maintained high accuracy and adherence to platform guidelines while handling multiple queries efficiently 🔷 Perspective Applied in Work Approached learning support with a deeper view of impact— not just answering questions, but enabling understanding. Focused on: • Meaningful student participation in learning • Building clarity, trust, and confidence through structured explanations • Supporting knowledge that is practical, consistent, and self-sustaining 🔷 Core Belief Reflected Real progress in learning—like development—shows up in people first, through understanding, participation, and long-term clarity.

Marketing & Business Development — SBI Credit Cards • Executed customer acquisition and engagement strategies in competitive markets • Built strong customer interaction, persuasion, and conversion capabilities • Contributed to revenue-oriented outreach and field marketing initiatives • Facilitated onboarding and promotion of SBI YONO loan products at SBI Paderu (Bakuru branch), supporting local customer adoption.

Digital Marketing & Content Writing.

🔹 Business Development — Ignite Brains • Supported outreach, lead generation, and client engagement activities • Assisted in building early-stage business pipelines and partnerships

I hold a Bachelor of Arts (BA) degree from Andhra Pradesh Residential Degree College, Nagarjuna Sagar, Vijayapuri South – 522439, Andhra Pradesh. During my academic years, I gained early exposure to grassroots development through NSS, working with Chenchu tribal communities. This experience contributed to a development report submitted to the Government of Andhra Pradesh, focusing on education and socio-economic conditions in Anupu and Chantala Tanda areas. It shaped my perspective on inclusive growth, rural development, and community-driven systems. As part of this work, I documented real-time issues faced by the communities, including gaps in basic infrastructure and access to safe drinking water. I also participated in awareness initiatives by performing a street-play (drama) highlighting the misuse of resources, the importance of education, and the need for population awareness and responsible social practices.

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