N Geetha

Business Analyst @ BankBazaar

About

Results-driven Business Analyst with 4.5+ years of experience in the banking domain, currently working with BankBazaar in Chennai. I specialise in bridging the gap between business needs and technical solutions through requirement gathering, data analysis, and process improvement. In my current role, I work closely with cross-functional teams to understand business requirements, perform impact analysis, and ensure smooth implementation of changes. I have hands-on experience in SQL-based data validation, UAT planning and execution, Master Data Management, and Excel-based analysis — all within a regulated banking environment adhering to compliance and data governance standards. Key highlights from my work: 🔹 Reduced turnaround time by 50% through SQL-based process automation 🔹 Led a data cleansing initiative correcting 10,000+ records, eliminating loan eligibility failures 🔹 Maintained 100% SLA compliance handling 3–5 high-priority production tickets daily 🔹 Recognised as Employee of the Month for outstanding performance 🔹 Built Power BI dashboards enabling real-time business insights for stakeholders I work with tools and methodologies including SQL (MySQL, Oracle), Power BI, Advanced Excel, JIRA, and Agile/Scrum. My banking domain expertise spans personal loans, credit cards, KYC, credit appraisal, and master data processes. I am now looking to transition into a Senior Business Analyst role where I can contribute more strategically, apply my analytical and domain skills in a dynamic environment — including regulated industries such as pharma and life sciences. I am open to opportunities in Chennai. Feel free to reach out or connect for relevant roles or collaborations!

Country

India

City

Chennai

Industry

Banking

Skill

Requirements Analysis, Agile Methodologies, Strategic Business, Agile & Waterfall Methodologies, Microsoft Power BI, User Acceptance Testing, Credit Card Transaction Processing, KPI Dashboards, Team Facilitation, Real-time Data Acquisition, Master Data Management, Sprint Planning, Stakeholder Management, Skills Analysis, User Stories, Secure SDLC, Business Requirements, Database Analysis, Defect Management, Data Cleaning

Experience

Business Analyst

BankBazaar

2021-2 - Present · 5 yrs 8 mos

Chennai

• Requirement Analysis: Gathered, analyzed, and documented business requirements from stakeholders, translating them into clear functional specifications and user stories for the development team. • Data Analysis & SQL: Performed SQL-based data extraction, validation, and analysis to support UAT and business decisions; retrieved and validated key data including mobile OTP, company details, designation, and pincode. • UAT Support: Planned and executed UAT test scenarios and test cases, validated system outputs against business requirements, logged defects, coordinated fixes with tech team, and performed sign-off validation. • Production Issue Management: Handled 3–5 high-priority production tickets daily, performing root cause analysis using SQL, coordinating resolution with cross-functional teams, and consistently meeting SLA targets. • Master Data Management: Ensured data consistency and accuracy across systems; conducted data cleansing and transformation initiatives that improved overall data quality. • Process Optimization: Identified inefficiencies in manual data validation processes and implemented SQL-based automation, reducing turnaround time by 50%. • Power BI Dashboards: Designed and developed interactive Power BI dashboards providing real-time insights on loan processing metrics, ticket resolution times, and data quality trends for business stakeholders. • Agile Participation: Actively participated in Agile ceremonies including sprint planning, daily standups, sprint reviews, and retrospectives, contributing to iterative and timely product delivery. • Cross-functional Collaboration: Partnered with Product, Technology, and Business teams to resolve complex issues, manage change requests, and deliver solutions aligned with business objectives.