N Devi Prasad Dora

Conceptualized, developed and made strategy for the pilot launch of the Phygital model of distributing Mutual fund leveraging promoters, IFA's, and Finshell team. Which involved, • Setting up a final Hub and Spoke model for the complete distribution process in the Mumbai city. • Prepared a four-year business plan, which includes cluster mapping and IFA segmentation. • Strategized the complete lead fulfilment process for the pilot launch. • Performing primary research with IFA/ Promoters and validating ideas. • Build three different sales incentive model for Promoters considering factors. • Designed a complete process flow depicting all the process followed at different levels. • Prepared Marketing collaterals to accommodate the project.

• Reduced production time for a significant project by 40% by maintaining network bandwidth & enabling firewalls. • Achieved a 70% reduction in Latency by migrating a set of 7 projects with outdated technologies. • Maintained 100% Service Level Agreement by providing technical support to projects as per client requirements. • Delivered network infrastructure support and extended end-user support to 3000+ associates across projects. • Supervised installation, up-gradation and maintenance activities in the data centre, maintaining 100% data privacy. • Awarded with Employee of the month for resolving 120+ tickets raised by users for two consecutive months. • Completed Certifications: “Problem Solving & Analytical Ability” and “Business Continuity Management”. • Lead a Team of four and Conducted knowledge transfer sessions on System Administration, Firewall and Router.