Andriy Mysyk

Glean develops an AI-powered search engine that indexes enterprise data and generates instant, precise answers across company knowledge. - Owned developer-facing strategy and roadmap for external REST APIs, Software Development Kits (SDKs), and Model Context Protocol (MCP) server, enabling enterprises to embed Glean's AI-powered search and agents into their workflows. - Launched Glean's MCP server with OAuth 2.0 Dynamic Client Registration in under 3 months, making Glean's search capabilities accessible to AI assistants like Claude Desktop. Powered pilots with enterprise customers integrating Glean into their Cursor, Claude Code, Claude Desktop, and other AI-powered assistants. - Created comprehensive admin documentation for MCP server setup, authentication flows, and integration patterns on the developer portal—enabling developers to connect AI tools to Glean's enterprise search in minutes.

Solar design software for the renewable energy industry, automating photovoltaic engineering. - Defined vision for Aurora's REST API platform, SDK ecosystem, and webhook infrastructure in collaboration with founders, then led execution across 12 product teams spanning Product, Design, Engineering, Sales, Customer Success, and Marketing. The API powered over 50% of Aurora's billable transactions. - Led 7-person development team executing API strategy over 7 consecutive quarters, delivering 85% of OKRs while achieving the company's highest team engagement score. Shipped API versioning strategy, OAuth 2.0 authentication, rate limiting, and developer documentation to support enterprise integrations. - Partnered with enterprise customers to design and launch an SDK that embedded Aurora's CAD and ML-powered 3D roof modeling into customer web applications. The SDK enabled Aurora's largest enterprise expansion deals for four consecutive quarters post-launch. - Built developer portal with API reference documentation, integration guides, and sample code. Developed scalable product positioning and sales enablement practices adopted across 12 teams.

AI-powered customer service software enabling premium B2C brands to communicate with customers across voice, email, messaging, chat, and social media. - Defined and executed extensibility strategy that transformed Gladly's APIs from a competitive liability into a key advantage within 12 months. Delivered REST APIs, event webhooks, authentication, and developer documentation enabling enterprise integrations. - Led development of the Gladly Lookup Adapter, an integration platform enabling contact center agents to retrieve real-time customer context (order history, account details) from third-party systems including Shopify, Salesforce, and internal databases. - Drove platform adoption: 80% of top 20 enterprise customers implemented the Lookup Adapter or integrated via Gladly APIs, improving agent productivity and creating switching costs that expanded revenue opportunities. - Launched native integrations (e.g., Shopify) alongside RESTful API platform, enabling customers to connect their existing SaaS tools while providing flexible integration options for custom workflows.

Software for financial services, automating mortgage, loan, and deposit account applications. - Led 10-person cross-functional team to develop Blend's mortgage qualification product, delivering 4 software releases per week. Built integration platform enabling banks to embed custom pricing engines and underwriting logic into Blend's application flow. - Designed and shipped REST API integrations with third-party credit bureaus and underwriting systems, reducing borrower pre-qualification time from hours to 20 minutes through real-time data exchange. - Enabled Blend's largest enterprise customers—collectively serving over 20% of U.S. mortgage borrowers—to integrate both in-house and third-party pricing engines via flexible API architecture.

Cloud communications platform enabling developers to embed voice, messaging, and authentication capabilities into applications via REST APIs. - Defined, built, and launched Twilio Interconnect, a new platform product enabling enterprise customers to connect their telecom infrastructure to Twilio's cloud platform. Translated ambiguous requirements into network topology, REST API specifications, and technical roadmaps that drove 70% year-over-year growth. - Led cross-functional teams to design, build, and launch 4 Interconnect data centers across 3 continents in partnership with interconnect facilities and hardware manufacturers, creating global platform infrastructure for Twilio's enterprise voice connectivity. - Designed and shipped admin interfaces for network provisioning and traffic routing enabling enterprise Network teams to manage telecom infrastructure through Twilio's developer platform. - Led development of internal platform tools that streamlined deployment and operation of Twilio microservices on AWS. Managed and optimized $8M in annual AWS infrastructure costs.