Muhammad Wajahat

Fashion Without Borders — that’s the vision we live by. At Zezu Store, we combine youth-driven retail fashion with professional apparel sourcing services to create a bridge between Pakistan’s strong textile industry and global markets. Key Responsibilities & Achievements: Launched Zezu Store, a clothing brand offering versatile, stylish, and affordable apparel for men and women. Designed and executed inclusive fashion lines reflecting individuality and accessibility. Established a buying office in Pakistan, providing end-to-end solutions for international and national clients. Managed complete supply chain services: fabric sourcing, production planning, quality assurance, and on-time delivery. Built client trust by ensuring seamless coordination between suppliers and buyers. Expanded brand presence by integrating both retail and B2B sourcing services under one platform.

As a Marketing Officer, your primary responsibility is to strengthen customer relationships and ensure smooth communication between clients and the company. This involves: Customer Communication & Relationship Management Engage effectively with customers to understand their requirements and preferences. Address queries promptly and provide professional guidance to build trust and long-term business relationships. Product Sample Management Coordinate the preparation and dispatch of product samples, ensuring they meet quality standards and delivery timelines. Follow up with clients after dispatch to gather feedback and encourage progression from samples to bulk orders. Client Follow-up & Order Facilitation Maintain regular communication with clients to ensure satisfaction and address any issues proactively. Support the sales pipeline by converting client interest from product samples into confirmed bulk orders. Record-Keeping & Transparency Maintain accurate and organized records of all customer communications, sample dispatches, and feedback. Ensure transparency and efficiency across the workflow to support smooth operations.

Developed client-focused reports and presentations (SAM sheets, process flows) to clearly communicate production capabilities and timelines to buyers. Analyzed production workflows and converted efficiency insights into key selling points for clients, highlighting cost savings and faster turnaround. Collaborated with cross-functional teams to provide customized solutions for buyers, especially in garment restoration and small-batch production orders. Maintained transparent communication with customers, managing order updates from cutting to packing and ensuring on-time delivery. Acted as the primary liaison with clients, understanding requirements, addressing queries quickly, and building long-term relationships. Promoted Vintage Wear’s sustainable practices, presenting lean and waste-reduction initiatives as value-added advantages for international buyers.

Oversaw operations and cross-functional project execution in a startup e-commerce apparel environment. Led remote teams, ensuring timely project deliveries and high productivity under pressure. Implemented workflow optimization using Microsoft Excel and AutoCAD for layout and planning. Played a key role in aligning product delivery cycles with supply chain expectations. Key Skills: Team Leadership, Strategic Problem Solving, AutoCAD, Workflow Optimization, Microsoft Office

As a personal interest, I enjoy working as a freelance AutoCAD designer, as it allows me to combine creativity with technical precision. I find satisfaction in transforming ideas into detailed drawings and layouts while continuously improving my design and problem-solving skills. This interest also helps me stay updated with industry practices, enhances my attention to detail, and gives me the flexibility to explore different types of projects, making it both a productive and fulfilling activity alongside my professional career.