mustifa ahmed

* Increased commercial awareness through exposure to all aspects of running a business. * Had full responsibility of budgeting which includes making essential cuts to meet payments. * In charge of purchasing, experience in negotiating stock price. * Handled all customer service enquiries with exceptional reviews.. * Recruited and trained new staff, was noted for project leading abilities * Maintained business profit levels in spite of reduced sales due to recession.

* Working under intense pressure, due to a high volume of orders over the phone and counter. * Operated the dominos counter system database to take orders. * Maintained a high level of customer service, with special focus on health and safety, and hygiene to enable high level of customer satisfaction and experience. * Learnt to make pizzas, without any prior experience, giving me the skill to learn on the job and pick up new techniques and skills. * Delivered pizzas to customers, with specific attention to meeting order times so that the customers remained happy with the service to retain their custom for the future.

* Serving customers on the tills, which involved cash handling and working in a very busy environment. Sometimes would handle up to ten thousand pounds a day. * Responsible for handling customer issues and answering customer queries. * Learning how to operate various gadgets in order to demonstrate to the customers. * Increased confidence through repetitive interaction with many different types of customers from different walks of life.

Maths (C) Accounts (B) General Studies (B) Business (D)

11 Grade A*- C (including Mathematics A and English Language B)

Key Modules Include: Principles of financial accounting (76), Organisational Behaviour (70), Quantitative Techniques (80), Business Decision Analysis (68) and Business Game (63).