Mustafa Saleh

- Own & operate two brick-and-mortar smoke shops in the South Florida market. - Maintain a rotating selection of inventory based on customer feedback and trends. - Train employees on customer service/sales practices, product knowledge and point-of-sale system. - Collaborate with suppliers to introduce new products and improve current offerings to preserve business growth in a competitive local market. - Resolve customer inquiries, complaints and issues in a professional and timely manner to maintain customer satisfaction.

- Leverages eye for profitability and exceptional customer relations skills.-Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments. -Manages real estate transactions from initiation to closing.

-Trained and mentored staff members in customer service, cash handling, and store policies. -Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees. -Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.

-Sold over 500 affordable backpacks to prospective customers in the Tampa Bay area. -Satisfied all customer concerns and maintained a 100% delivery satisfaction rate. -Expanded territory by cold-calling retail leaders across product lines and upselling vendor partnerships.