Muskan Rana

Sales Development Representative @ Salesforce

About

With a background in Computer Science & Engineering, Muskan began her professional journey with an internship at Exposys Data Labs, where she worked on a "Cyber Security" project, developing an image encryption algorithm using Triple-DES. After completing her MBA in Sales and Marketing from NMIMS Bangalore, Muskan transitioned into the dynamic world of tech sales and is currently working as a Sales Development Representative (SDR) at Salesforce. Her role bridges technical understanding with strategic communication, enabling her to create meaningful client engagements in a high-performance environment. Muskan thrives in fast-paced settings, leveraging her analytical mindset and communication skills to drive results. She continues to build expertise in lead nurturing, pipeline development, consultative selling, and customer relationship management. Beyond her professional life, Muskan is a passionate hip-hop dancer and enjoys collaborating with brands to bring creativity and energy to her endorsements.

Country

India

City

Bengaluru

Industry

Marketing & Advertising

Skill

Consultative Selling, Communication, Sales, Inbound Sales, Customer Relationship Management (CRM), Marketing Support, Content Development, Online Content Creation, Digital Influence, Social Media Measurement, Social Media Marketing, Corporate Branding, Influencer Marketing, Engineering, Analytical Skills

Experience

Sales Development Representative

Salesforce

2024-5 - Present · 2 yrs 5 mos

India

• Qualified inbound leads efficiently by asking targeted discovery questions to understand business needs. • Maintained CRM hygiene and developed strong follow-up habits, enhancing lead tracking and management. • Collaborated cross-functionally, gaining insights across various industries and strengthening my business acumen. • Engaged with diverse stakeholders , both internal and external - from users to decision-makers -tailoring conversations to their roles and priorities.

President

SVKM's Narsee Monjee Institute of Management Studies (NMIMS), Bangalore

2023-3 - 2024-5 · 1 yr 3 mos

Bengaluru, Karnataka, India

• Led the PR Cell at SVKM's Narsee Monjee Institute of Management Studies, enhancing campus engagement through strategic initiatives. • Spearheaded TEDxNMIMSBangalore, managing content creation and organic marketing across multiple platforms. • Developed partnerships, such as CATKing x NMIMS, to attract MBA aspirants and expand outreach efforts. • Orchestrated interactive campaigns to welcome and engage new students, fostering a vibrant campus community.

Public Relations Cell - Member

SVKM's Narsee Monjee Institute of Management Studies (NMIMS), Bangalore

2022-7 - 2023-3 · 9 mos

Bengaluru, Karnataka, India

Member

Knowesis - The Literary & Photography Club, NMIMS Bengaluru

2022-7 - 2024-5 · 1 yr 11 mos

Bengaluru, Karnataka, India

Digital Marketing Intern

Art of Living

2023-2 - 2023-3 · 2 mos

Bengaluru, Karnataka, India

Sales And Marketing Intern

Dhanraj Tea

2020-4 - 2020-10 · 7 mos

Kolkata, West Bengal, India

• Supported end-to-end sales and marketing initiatives to enhance brand visibility for Dhanraj Tea. • Conducted in-depth competitor analysis and developed outreach lists to engage distributors effectively. • Assisted in local campaign planning and digital content creation, aligning product positioning with consumer preferences. • Assisted offline marketing campaigns for new target regions.