Muskan Jha
Key Account Manager @ Tata Tele Business Services
About
Results-driven Sales & Operations professional with 2+ years of experience in key account management, lead generation, and healthcare operations.Currently working as a Key Account Manager at TTBS, handling cold calling, CRM management, client coordination, and post-sales support.Previously worked as an Operations Executive at Healic Health Pvt. Ltd. for 1.5 years, managing patient coordination, OPD scheduling, feedback calls, billing support, and backend healthcare operations.Known for strong communication skills, customer engagement, and cross-functional coordination in fast-paced environments.📌 Open to opportunities in Sales, Key Account Management, Operations, and Client Relationship roles.
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India
Information Technology & Services
B2B Marketing, Client Coordination, Lead Generation, B2B coordination , healthcare operation , patient coordination , Data Management, Key Account Management, Cold Calling, Microsoft Excel, Customer Relationship Management (CRM), Data Analysis, A++, Google Workspace, Business Operations, Auditing, Analytical Skills, Easily Adaptable, Teamwork, Problem Solving
Experience
Key Account Manager
Tata Tele Business Services
India
• Generated qualified leads through cold calling and structured follow-ups • Maintained accurate CRM records and client databases • Assisted in sales closures and account handover • Built and maintained long-term client relationships
Operations Executive
Healic
• Coordinated patient appointments, OPD scheduling, and doctor interactions • Handled patient satisfaction and feedback calls • Supported billing processes, inventory tracking, and backend operations • Managed B2B coordination with internal healthcare teamsswles
Private Tutor
Tutored students from class 6-10 (CBSE) board to ensure efficient learning and to strengthen their academic comprehension and performance
Education
PGDAV College
Life science
Muskan Jha's Contact Information
Phone
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