Musab A.

• Project Evaluation & Collaboration: Partner with the Broadband Fund team to assess and monitor broadband projects, including transport, access, mobile wireless, and satellite-dependent initiatives. • Technical Analysis & Leadership: Lead technical evaluations to ensure projects meet Broadband Fund eligibility and work across teams to deliver comprehensive assessments. • Policy Compliance: Ensure project alignment with Broadband Fund policies as a technical lead on multiple applications. • Strategic Communication: Provided reports and recommendations to senior management and the Commission on funding decisions. • Stakeholder Engagement: Collaborate with funding recipients to develop Statements of Work (SOW), ensuring compliance with funding conditions. Evaluate quarterly progress reports (QPR) to assess project milestones, achievements, risks, and critically review the technical and engineering aspects of funded projects.

Consultant (PMO) for Cogeco's upcoming Mobility (Wireless) Program. • Gather requirements and define digital customer experience for optimized buy-flows for multiple transactions, for a new upcoming division introducing mobility services • Collaborated with senior leadership and stakeholders to define project scope, roadmap, and ensure successful delivery. • Mapped business processes for 20+ use cases using Lucid, Smart Draw, and Miro

• Strategic Product Management: Achieved 63% higher client satisfaction leading to a significant portfolio growth with wireless, self-serve, API, cloud and security products • Achieved 85% adoption of the implementation of Muti-Factor Authentication with Identity Access Management using Janrain and ESF for Rogers Business customers. • Cross-functional Collaboration: Improved cross-functional alignment by 30% and achieved a 95% higher success rate in product launches • Effective Portfolio Management: Streamlined lifecycle management and prioritizing strategic features, to deliver a 15% revenue growth in new wireless lines and exceeded profitability goals • Defined and executed strategies, roadmaps, and requirements for digital Self-Serve platforms, resulting in a 73% reduction in escalations, leading to a revenue increase of $450K • Successfully managed project planning cycles, opportunity identification, and launch of new digital buy flows, achieving forecasted KPIs of 60,000 wireless customers and cost savings of $257K through a 15% adoption of digital Self-Serve • Led the successful delivery of digital platform initiatives MyBusiness Hub, Data Manager, Apple Watch & Device Trade-In

• Successfully elicited requirements and secured funding to deliver over 100 enhancements with digital solutions • Implemented ServiceNow, significantly reducing the Service Level Agreement (SLA) of wireline outages from 4+ hours to just 18 minutes of downtime • Developed and implemented digital systems and processes: understanding strategy and business needs through IT and requirement gathering - leading to a savings of $120K annually. • Collaborated with key stakeholders for project milestones for Enterprise Operations; ensuring all processes are defined, developed and delivered for Business needs, as well as customer experience • Continuous validation of project plan at key intervals with cross-functional prime, for alignment and proactive management of projects risks, issues and actions • Document, review and align user stories in JIRA backlog to ensure clarity with the customer journey • Tracking and managing issues and actions during testing, ensuring the items are being tracked back through the SCRUM teams for prioritization • Identify business benefits of changes with forecasting for when the benefit will be realized • Developed a comprehensive strategy and deployment plan for ticket creation in Salesforce, streamlining the process for enterprise customers.

• Successfully planned, designed, priced, and delivered Bell's strategic FTTx network infrastructure in Ontario for 650+ sites, overseeing critical planning and conducting engineering site visits, within a budget of +37M • Led a high-performing team of 3 associates in forecasting and managing an ongoing budget of $10M for project milestones, resulting in an impressive 12% annual increase in network performance • Project-managed the modernization of Bell's network for 42K rural customers, overseeing a budget of $3.8M. Developed strategic partnerships with vendors and identified business risks, leading to a remarkable 30% reduction in churn • 2-time recipient of Bell Canada’s Network Gold Merit Award.

• Created and executed the SDLC phases for developing an internal application using SQL, HTML, XML & JAVA • Analyzed, validated and documented: requirements for strategic project flow for potential improvements • Performed data integrity maintenance.

Courses: • Advanced Project management • Database Management Systems • Organizational Theory and Behavior • Operations Research • Applied Economics for Management • Statistics • Strategic Management of Technological Innovation