Munirah White-Hawkins

Actively pursuing a position within the Information Technology field that will allow me to utilize my 15 years of experience and leadership capabilities to their fullest. My extensive experience in multiple avenues of Information Technology coupled with a desire to both educate and be educated will foster an environment of continuous learning that is needed in this dynamic field. Along with my extensive professional experience, my background also provides an employer with a trustworthy, punctual, adaptive, and motivated leader with an ironclad history of ethical and moral behavior.

Global Mission Manager for DISN-TE network.

 Experience operating/maintaining antenna controllers, SSPA, LNA/LNB, up and down converters, Fiber optic/Coax/Ethernet Cable, FDMA/TDMA modems (satellite modems. Conduct fault isolation and diagnostics test on communications links  Experience with configuration and troubleshooting ability of DMVPN Architecture, Routing protocols (OSPF, EIGRP, RIP), Switching fundamentals (VLANS, VTP, Port Security, Spanning Tree), Cisco Encryption Concepts within a DMVPN Architecture, and an understanding of TCP Acceleration over Satellite concepts.  Experience and skill with commercial and military satellite acquisition procedures, IP routing and switching, VOIP, QoS, Voice and Data - T1/E1, FXS, and commercial TDMA/DAMA modems to include Linkway and iDirect subject matter expert  Strong knowledge of RF theory and equipment as well as knowledge should include VSAT and terrestrial RF  Proven ability to design, deploy and troubleshoot complex topologies  VSAT remote and hub equipment, examples including modems, up/down converters, HPAs, LNBs, antennas and feed horns  Installing and monitoring networks (LAN and WAN). n.  Acting as the Situation Manager, to repair and reform unplanned events that adversely affect the network or computing environment.  Network administrator supports, manages, and ensures operating capability of both the LAN and WAN networks both wireless and wired are up for all hours of operation.  Ensuring hardware, software, and network upgrades, installs, re-installs, changes and relocations are efficiently completed as required.  Investigating, recommending and installing enhancements and operating procedures that regulate network availability.  Planning and implementing network security, including setting up firewalls, managing host security, and applying cryptography to network applications

Gained a though experience in operating antenna controllers, SSPA, LNA/LNB, up and down converters, Fiber optic/Coax/Ethernet Cable, and FDMA/TDMA modems. Managed configuration of DMVPN Architecture, Routing protocols (OSPF, EIGRP, RIP), Switching fundamentals (VLANS, VTP, Port Security, Spanning Tree), and Cisco Encryption. Understood TCP Acceleration over Satellite concepts within a DMVPN Architecture; reported electronic jamming and deception, and applies appropriate electronic countermeasures. Demonstrated skills in commercial and military satellite acquisition procedures, IP routing and switching, VOIP, QoS, Voice and Data - T1/E1, FXS, and commercial TDMA/DAMA modems.; Performed complex and multifaceted tasks associated with stressed and unstressed network operations.

 Motivate the Site Leads to push harder and excel in their professions  Conducting and evaluating timesheets and expense reports prior to submittal  Set up targets and make sure that deadlines are always met by all leads  Deliver reports, statistics, and frequent meetings with good level of competence.  Collaborate with the customers on all levels to maximize communication efficiency within the company  Work with managers while dealing with technical aspects of the region to isolate common faults with equipment to properly prevent future outages and evaluate strategies in order to avoid uncertainties in daily operations  Handle the team in various planning and execution of the operations and training  Analyze problems and methodical approaches to maximize the efficiency of the operations.  Take necessary actions for violations and inconsistencies done by the team members with or without supervision  Serves as a troubleshooter for the SWAN team and that is experiencing certain operational, managing, and providing a higher level of expertise  Maintain the smooth operation in the workplace  Work to ensure the safety of the company’s employees  Inspect the workplace to check if there are problems in the workplace to avoid further accidents.  Managing the equipment for technical problems that could affect future operations to ensure productivity  To maintain an employee’s productivity by conducting routine checks from time to time in order to ensure that FSRSs are meeting their job quota.