Muhurt Thakur

Customized and configured Guidewire PolicyCenter using Gosu programming language, resulting in a 25% reduction in development time for new feature implementations. Updated logical code for automating functionalities like Ordering an MVR, Co-op Blue Discount, RSP Ceding, Batch Processes. Designed and implemented integrations between PolicyCenter and external systems using SOAP/REST APIs, ensuring seamless data exchange. Configured PolicyCenter Business Rules, workflows, and activities to meet client requirements, achieving a 40% improvement in user task completion times. Conducted thorough Unit and System testing, ensuring 0 defect leakage into production in alignment with the requirements signed-off on the respective stories. Updated technical documentation, reducing onboarding time for new team members by 20%. Developed a comprehensive design document outlining the process for adding new role(s) to an existing user, including the necessary steps from creating the permission to testing and deployment. Collaborated with cross-functional teams (for ex. Rate Review Team) to understand the impact and significance of repercussions to the Rating while delivering high-quality solutions to align with requirements provided by the line-of-business (LOB). Assisted Developer Lead on understanding the concepts of Claim Center Integrations required to incorporate changes in the Policy Center. Proficient in branching strategies using Source Control Tools such as CVS or GIT Repositories(PolicyCenter & Configuration). Accountable for clear communication when dealing with onshore/offshore team members like Developers, Business System Analysts and Business Analysts. Extensive experience and a deep understanding of Guidewire Edge APIs, including exposing Guidewire functionalities such as account, policy, and user management to external consumers.

Hands-on DevOps experience and collaborated with a team of 8 developers to deliver 10 software applications in C++ and Java, resulting in a 20% increase in overall productivity. Provided ongoing support and maintenance of software solutions deployed at client sites, also resolved 80% of client-reported software issues within the SLA timeframe, resulting in a 90% client satisfaction rate. Streamlined the project management process by implementing Agile methodologies and Jira, resulting in a 30% reduction in project completion time. As a Single Point of Contact for support issues, resolved 80% of customer disputes within 24 hours, reducing the response time by 50% and improving client satisfaction Root Cause Analysis and investigating system logs in case of disputes and the changes required to the Packet Manager on the Linux system. Implemented multi-threaded system design and memory optimization techniques to update and maintain legacy code, resulting in a 20% improvement in software efficiency. Knowledge of requirement gathering, configuration & change management, planning & resource management, programming and testing environment and SOLID principles. Worked in the Product Delivery Team to create an automated process for drafting the confirmation of transactions between two banking parties, resulting in a 50% reduction in manual efforts and improved efficiency where I was responsible for the development, bug fixing, production support and follow-up of application developments, for workflows between BNP Paribas and trading systems. Enhanced user experience: Developed and maintained integrated frontend and backend interfaces using JavaScript programming and SQL database, resulting in a 40% improvement in user experience and increased client satisfaction. Javascript language was modified as needed, as were functions/methods and SQL queries to retrieve the correct values.