Muhanned Fathy

Leading international export sales for ready-to-drink (RTD) beverages across multiple markets • Developing and managing relationships with overseas distributors, importers, and key accounts • Driving market entry strategies, pricing, and volume growth in targeted regions • Handling end-to-end export operations: negotiations, contracts, compliance, and documentation • Coordinating with production, logistics, and quality teams to ensure smooth shipments • Managing customer pipelines, forecasting, and revenue growth targets • Representing WANA Beverages in international trade discussions and partnerships

• Drive international sales of cashew nuts, dried fruits, and frozen fruits across Asia, the Middle East, Europe, Africa, and the Americas, generating multi-million-dollar annual export revenue with strong client retention. • Maintain consistent monthly sales performance through strategic account management and high-volume commodity trading. • Build new business pipelines via B2B platforms, trade fairs, and direct outreach to importers, wholesalers, and food processors. • Negotiate contracts, pricing, and payment terms aligned with global market trends and logistics realities. • Oversee full export operations: packaging supervision, logistics coordination, production order management, quality control, and all export documentation (B/L, COO, health certificates, etc.). • Ensure all shipments meet international standards and compliance requirements (BRC, SMETA, EU regulations). • Coordinate with internal teams to tailor product specs, packaging, and labeling for each target market. • Track global price movements and supply chain dynamics to refine strategy, stay competitive, and manage risks.

•Managed the export of fresh fruits from Egypt to the Gulf countries and Russia, ensuring full compliance with export regulations, quality standards, and cold chain logistics. •Generated weekly export invoices worth $300K–$500K, overseeing the full export cycle from order confirmation to final delivery. • Built and maintained strong relationships with international clients and partners, leading to consistent repeat business and expanded market reach. • Negotiated commercial terms and coordinated with logistics providers to guarantee timely, cost-effective, and fresh delivery of products. • Identified new business opportunities through regional market research and strategic networking. •Supervised the preparation of all shipping and export documentation, including invoices, certificates of origin, and phytosanitary certificates. •Monitored market trends and customer needs to adjust product selection and improve service levels.

Contributed to annual sales revenue of $30 million by efficiently supporting the export sales team and managing high volumes of customer interactions and documentation. Responded promptly to inbound inquiries, processed orders, and ensured a smooth customer experience from inquiry to shipment. Prepared and handled all import/export documentation in compliance with international trade laws and customs regulations. Coordinated with shipping companies and logistics providers to schedule and dispatch weekly shipments, ensuring timely delivery and proper documentation. Acted as a communication bridge between the company, global partners, and clients to streamline export operations and solve issues proactively. Delivered high-quality customer service through email and phone, maintaining strong client relationships and supporting long-term retention. Organized and prioritized administrative and operational tasks to enhance efficiency in sales and logistics processes

•Create and promote an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service. •Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service. •Help Customer's pay bills. •Solve Customer's technical issues.