Muhammed Shawareb

Customer Relationship Management Specialist @ Daltex Corporation

About

Marketing and export professional with 3+ years of hands-on experience in digital marketing, e-commerce, and international export operations. Skilled in data analysis, social media growth strategies, and customer relationship management. Strong background in launching marketing campaigns, managing B2B accounts, and boosting brand visibility. Passionate about driving growth through strategic thinking and digital tools.

Country

Egypt

City

Cairo

Industry

Farming

Skill

Export Finance, Financial Understanding, Analysis Reports, Customer Relationship Management (CRM), Key Accounts, Consumer Behavior, Strategic Planning, New Product Release, Data Analysis, Microsoft Power BI, Microsoft Excel, Business Planning, Social Media Marketing, Content Management Systems (CMS), Social Media, Product Marketing, Marketing Campaign Management, Content Marketing, Financial Controlling, Search Engine Optimization (SEO)

Experience

Customer Relationship Management Specialist

Daltex Corporation

2025-6 - Present · 1 yr 4 mos

El Sheikh Zaid, Al Jizah, Egypt

• Managed and developed client relationships across Asia, the Gulf region, Canada, Australia And New Zealand • Coordinated with clients from order confirmation to final delivery, ensuring smooth operations. • Collaborated with internal teams to align production, logistics, and financial processes with client needs. • Provided continuous support to strengthen long-term partnerships and expand market presence.

Accounts Receivable Accountant

Daltex Corporation

2022-6 - 2025-6 · 3 yrs 1 mo

El Sheikh Zaid, Al Jizah, Egypt

• Manage export clients accounts (Europe - Asia -Russia - UK) • Manage all daily transactions (invoicing-reporting) • prepare weekly reports about the due debts & collections • manage fresh Fruits & vegetables accounts ( Potatoes - Citrus - Grapes - pomegranate - Onions ) • Follow up on sales transactions with the sales, logistics, and shipping departments. • prepare Accounts Reconcilement • Prepare sales analysis reports

Accounts Payable Specialist

Daltex Corporation

2021-12 - 2022-6 · 7 mos

Giza, Al Jizah, Egypt

• Managed payables accounts to ensure timely and accurate payments to suppliers. • Coordinated effectively between procurement and inventory teams for received goods. • Developed strong relationships with suppliers to streamline payment processes.

Sales And Marketing Specialist

Wistnow Gallery

2017-3 - Present · 9 yrs 7 mos

Cairo, Egypt

• i worked on digital marketing and social media advertising • i helped the start-up with market research and analyzing the surrounding markets • work on sales management process and public relations for the startup • customer satisfaction and after-sales support • i helped the startup to grow from 1000 to 7000 Facebook likes with organic reach • sales increased first year from 1,700 LE to 12,000 LE , Second year from 12,000 to 16,000 LE

Digital Marketing Intern

Xiaomi Technology

2019-6 - 2021-5 · 2 yrs

Cairo, Egypt

- Research advertising trends - Research competitors’ pricing and products - Conduct market research to inform campaigns - Developing and implementing a digital marketing strategy -Creating visual concepts for promotional activities - Overseeing the digital marketing budget

Education

Ain Shams University

Marketing

2017-9 - 2021-10 · 4 yrs 2 mos

in the department we foucsed on : - learning the principles of marketing and market reasearch -learning how to analyze surrounding markets - learning public relations operations