Muhammad Hakim

Discover & understand customer’s financial needs/pain points. Add value by providing solutions to meet customer needs. Build strong relationships & trust with customers by assisting with on-boarding and unlocking the full value of QuickBooks. Create and follow a structured sales week approach to drive high levels of call activity and productive conversations with customers. Proactively contacts customers to help customers understand the value they will derive from the solution.

Liasie with travel agent, corporate company and government Build and maintain relationship with existing account Look out for potential and new clients Do sales presentation and working files

Selling mortgage, asb loan and credit card Assist customer on mortgage Cross selling asb, will writing credit card Analyze on customer's credit Do asb presentation with company Do call calling on asb and credit card

Handle inbound and outbound calls Answer customer's enquiry about bank's product Provide assistance to customer with their account transactions Liaise with branches via email or telephone call Identify and confirm suspicious transaction

Dealing with bookings by phone, email, or walk in Completing procedures when guest check in and out Preparing bills and taking payments Taking and passing message to guest Dealing with special requests from guest Answering about what hotel offers and its surrounding area to the guest Dealing with guest complaints and problems