Muhammad Tayyab Dilshad

1. HR STRATEGY AND PLANNING: • Develop and execute comprehensive HR strategies that align with strategic business goals and support organizational requirements. • Align with Departmental Directors to design and implement integrated workforce planning for technical, commercial and support functions. • Initiate and lead change management programs to support business transformation and ensure alignment between human capital and organizational priorities. 2. HR INTEGRATION - MERGER & ACQUISITION: • Led end-to-end HR M&A activities, including due diligence, risk assessment, and integration planning to ensure alignment with organizational strategy and culture. • Designed and implemented integration roadmaps, focusing on organizational structure, talent retention, communication plans, and harmonization of HR policies and systems. • Collaborated with cross-functional teams and senior leadership to manage change, mitigate workforce disruption, and ensure seamless employee experience during transitions. 3. COMPENSATION AND BENEFITS: • Develop and manage the organization's compensation and benefits programs. • Conduct salary benchmarking and ensure competitive compensation structures. • Administer employee benefit plans and oversee the performance appraisal process. 4. LEARNING AND DEVELOPMENT: • Identify training and development needs and design relevant programs. • Collaborate with Departmental Directors to implement effective learning initiatives. • Evaluate the effectiveness of training programs. 5. PERFORMANCE MANAGEMENT: • Develop and lead a company-wide performance management strategy that aligns with business goals and promotes a culture of accountability and continuous improvement. • Define clear performance metrics across all functions, enabling data-driven evaluations and targeted development plans. • Equip leaders with tools and training to deliver effective feedback, drive employee growth, and link performance outcomes to talent decisions.

PERFORMANCE MANAGEMENT: • Design and implement Performance Management System based on leading practices with the aim to provide a fair and transparent performance management across all divisions. • Leading the automation of the Performance Management System (SAP SuccessFactors – HERO) in collaboration with Group HR. • Leading the cross functional teams for performance and culture for identifying key challenges, root cause analysis, providing solutions and implementing the change steps. • Create the annual appraisal calendar, manage the communication with employees and ensure that each activity in the appraisal process is executed within the specified timeframe and as per defined guidelines. ORGANIZATION DEVELOPMENT: • Implement Learning & Development System and Programs by correlating Organizational Goals & Objectives that fulfils the identified GAP Analysis. • Running Employee Engagement Survey (EES) in collaboration with Group HR to identify the loopholes in Culture of the Organization and implement action plan accordingly. HR INTEGRATION: • Responsible for successful HR integration of Tanzanite Tower in edotco Pakistan by aligning their job roles and responsibilities, HRL’s (Hay Reference Level) and Total Rewards. • Responsible for reshaping organization as high-performance workplace which includes aligning Functions & Departmental Hierarchies, Creation / Re-Organizing existing functions, Mapping of Positions, reporting lines and implementing the approved Organizational Structures. TOTAL REWARDS: • Responsible for aligning and implementing benefits harmonization as per Total Rewards Structure -MERCER survey. • Responsible for managing Total Rewards including Compensation & Benefits, Probation Confirmation, Resignations / Terminations and for preparing final settlements. HR OPERATIONS: • Managing Employee Life Cycle activities for smooth day to day operations. • Managing and implementing HR policies in alignment with Group HR. • Assist in ad-hoc HR projects.

Job Purpose: This position will work collaboratively with multiple stakeholders across the organization to ensure achievement of desired results for HR transformation and integration initiatives. The work areas revolve around HR strategy, People integration and HR transformation projects. Job Responsibilities: • Designs, develops and execute the recruitment and selection process in the organization (includes defining proper job description, job advertisement, screening, shortlisting, scheduling interviews and offer placement). • Review organizational design and provide continuous analyses on the impact of design/structure on business performance. • Analyze the impact or effect of organizational strategies on the grading structure and suggest alternatives. • Ensure that organizational Headcount, Hierarchy and Reporting line is reflected accurately in the respective systems. • Identify the key gaps between organizational current and future strategy. • Conduct Training Need Analysis (TNA) through IPM and by conducting sessions with HOD’s to identify the gaps to perform specific skill set. • Contacting with different training institutes and develop action plan accordingly. • Ensure that HR operational activities are in line with polices across the boards. • Liaising with vendor for Third Party Employee’s salaries and other queries. • Performing employee branding activities. • Developing Competency Metrics and Skill Inventory. • Assist in conducting Annual Performance Appraisal. • Assist and conduct Succession Planning by coordinating Departmental Head’s to fulfill their future department positions. • Any other task assigned by the Line Manager.

Job Purpose: Assist & support Manager GR (Government Relations) function to protect and advance the organization's business interest in all matters involving politicians, policy makers, regulators, public and government departments and agencies to meet the organization long and short term objectives/goals in respective region. Job Responsibilities: • Establish and maintain positive relationships at all levels of government, public services and other authorities (For example federal, state, provincial, city or local) to facilitate communication and help advance the organization's business interests in respective region. • Attend client meetings and define the scope of the project in collaboration with senior management. • Effectively and accurately communicate relevant project information to the client, team members and other Internal and External Stakeholders. • Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project. • Use project scheduling and time management tools to monitor projects plans, work hours, budget and expenditures. • Assist the line Manager in the drafting and issuance of project proposals, RFP’s, tenders, budgets, cash flows and preliminary schedules. • Maintain files to ensure that all project information is appropriately documented and secured. • Monitor and control the progress of the project and make adjustments as necessary to ensure the successful completion of the project. • Prepare project organization and communication charts. • Assist line Manage in issuance of Contracts, Letters of Intent, Purchase Orders, etc. • Evaluate the outcomes of the project as establish during the planning phase. • Assist line Manager in different ongoing projects like 4G LTE, SIM verification through Biometric Enrolment, Grey Traffic, and CNIC Check etc. • Provide training to newly hired employee as per defined SOP. • Responsible to manage / complete any other task given by manager.

• I am responsible for screening all candidate profiles, seeking out only the most qualified candidate. • Respond to enquiries from candidates, about the concerned organisation and about the status of job vacancies so that interested parties are kept informed without compromising the organisation's standards of privacy and confidentiality. • After finding the right candidate for specific job, inform him/her about the concerned organization so that successful candidates have all the information they need to decide whether to accept the position. • Handling all the queries of the candidates. • Coordinate the recruitment activities with the respective department. • Briefing the candidate about the responsibilities, salary and benefits of the job in question. • Informing candidates about the results of their applications and interviews. • Coordinate with universities, events in relation to targeted hires. • Resume search on different portals such as Naukri, Rozee.pk, LinkedIn etc • Handle end-to-end responsibilities in terms of identification of relevant profiles, sourcing. • Work with Account Managers to fully understand client requirements. • Work closely with the candidates on the Resumes Preparation, Interview Scheduling etc • Administrative duties and record keeping. • Build networks to find qualified passive candidates. • Utilize the Internet for recruitment. • Post positions to appropriate Internet sources. • Research new ways of using the Internet for recruitment. • Use social and professional networking sites to identify and source candidates. • Maintains confidentiality of candidates and process. • Follows guidelines set up by the hiring official for candidate selection and finalist determination.

Summary: MTBC is a US based unique healthcare IT Company which helps doctors optimize and maximize revenue. Their suite of products and services ensure that physicians are efficiently providing care for their patients. MTBC offers a suite of fully integrated, end-to-end services which help physicians and practices simplify every step of the practice management process, from the initial scheduling of an appointment to the billing and remittance tasks. Responsibilities: • To assist in recruitment process, managing interview arrangements, communicating interview results to candidates. • Prepare offer / appointment letters for new on board employees. • Assist in orientation sessions of newly inducted employees. • To assist in employee confirmation, resignation acceptance, exit interview, experience certificate, clearance etc. • Complete review of benefits policies and procedures, making necessary amendments where required. • Develop employer branding strategy and maintaining relationship with external stakeholders. • To make arrangements for recruitment events (career fairs, information sessions, on-campus interviews, walk-in Interviews etc.) to source qualified candidates. • Provide advice and assistance with writing job descriptions. • Provide advice and assistance when conducting staff performance evaluations. • Identify training and development opportunities. • Prepare notices and advertisements for vacant staff positions. • Provide basic counseling to staff that have performance related obstacles.