Muhammad Naufal Farrel Azhra
Technical Support Specialist @ PT. Nale System Integrator
About
Information Technology student with interest in technical support, networking, and system infrastructure. Experienced in IT support through internship at Kominfo, including handling user issues, monitoring network-related problems, and assisting with basic system operations. Hands-on experience with Linux server inspection, network fundamentals, and infrastructure concepts through academic projects. Background in SMK Telkom strengthened my foundation in computer networks and troubleshooting. Currently seeking opportunities in Technical Support, Network Support, or Infrastructure-related roles to continue developing practical skills in real-world environments.
Indonesia
Lamongan
Computer Software
Network Security, Fiber Optic Networks, Network Configuration, Condition Monitoring, Policy Development, Legislative Oversight, Logistics Management, Team Leadership, Operational Planning, Leadership, Project Management, Event Strategy, Team Coordination, Legal Analysis, Public Policy, Organizational Governance, Critical Thinking, Communication, Technical Support, Jaringan Komputer
Experience

Technical Support Specialist
- Provide technical support for IT infrastructure and network-related issues - Assist in troubleshooting hardware, software, and network connectivity problems - Support system maintenance and ensure operational stability - Coordinate with technical teams to resolve technical incidents efficiently

Vice Head Legislative Division
- Supervised and coordinated legislative activities related to student law, institutional oversight, critical policy analysis, and human resource development. - Led internal discussions on regulatory formulation, organizational compliance, and strategic advocacy for student representation. - Assisted in developing legislative frameworks and reviewing policies to strengthen transparency, accountability, and governance within student institutions. - Mentored staff members and facilitated capacity-building to enhance critical thinking, leadership, and organizational professionalism.

Expert Staff of Commission II
- Contributed to legislative processes by drafting, reviewing, and analyzing student organization regulations related to law, governance, and human resource development (PSDM). - Conducted policy analysis to ensure regulatory compliance, institutional consistency, and organizational accountability. - Supported advocacy initiatives and internal capacity-building programs to improve students’ understanding of representation, legal frameworks, and organizational governance. - Collaborated with multiple divisions to evaluate organizational performance and strengthen internal systems.

Head of Logistics Division – Advocatum Aperta
- Led the Logistics Division for “Advocatum Aperta,” a student legislative talk show and discussion forum on representation, advocacy, and policy issues. - Planned and managed all logistical operations, including venue preparation, equipment procurement, stage layout, and audio-visual setup. - Ensured operational readiness and technical reliability to support a professional, interactive, and well-executed event. - Coordinated closely with program coordinators and other divisions to align logistical execution with event objectives.

Chief Executive of Legislative Academy
- Led the planning and execution of Legislative Academy, a flagship legislative training and cadre development program for student representatives. - Designed the program structure, learning flow, and participant development system focusing on leadership, legal literacy, and student advocacy. - Coordinated cross-divisional teams, mentors, and speakers to ensure seamless event operations and high-quality program delivery. - Managed timelines, logistics, and evaluation to ensure the program achieved its educational and organizational objectives.

IT Support
Lamongan, Jawa Timur, Indonesia
As an intern and trainee, I learned how to monitor and manage network disturbance complaints reported by Regional Government Organizations (OPD) through the SIAPMAN system. Key achievements: - Monitored complaint reports and ensured issues were properly documented and forwarded to the technical team. - Provided basic technical support and troubleshooting for system and network problems. - Helped maintain smooth communication between users and the IT team.
Muhammad Naufal Farrel Azhra's Contact Information
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