Muhammad Muzamil Awan

Developed strategic sales plans for international markets to enhance client relationships and expand market reach. Spearheaded the creation and implementation of comprehensive digital marketing strategies. Oversaw SEO, SEM, PPC, social media, email marketing, and content marketing campaigns. Utilized various media channels to drive customer acquisition and retention. Effectively managed the sales pipeline, consistently exceeding targets. Conducted virtual meetings with international clients to discuss strategies and close deals, demonstrating strong communication skills. Mentored team members to foster innovation in media practices and collaboration. Managed digital marketing and sales budgets to ensure optimal ROI.

Developing Digital Marketing Strategies Create and oversee the development of comprehensive digital marketing strategies that align with the company's overall marketing and business objectives. • Lead designing and sales team; collaborate with designers to align designs with market trends. • Analyze product awareness using Google Trends; utilize Google Analytics for consumer behavior insights. • Develop comprehensive digital marketing strategies aligned with company objectives. • Specialize in real estate, food, e-commerce, and education sector marketing. • Spearhead PPC and meta-ads campaigns targeting USA and UK markets. • Manage and lead a team of digital marketing professionals; handle hiring, training, and performance evaluations. • Conduct exhaustive market research and competitor analysis to identify key opportunities and industry trends. • Team Management Manage and lead a team of digital marketing professionals, including digital marketing managers, specialists, and coordinators. This includes hiring, training, and performance evaluations. • Conducted exhaustive market research and competitor analysis, unearthing key opportunities and industry trends to refine campaign targeting and messaging. • Campaign Planning and Execution Plan, execute, and optimize digital marketing campaigns across various channels, including but not limited to SEO, SEM, social media, email marketing, content marketing, and display advertising.

• Posting numbers as per team benchmark monthly basis • Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) • Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.) • Assume responsibility for budgeting and tracking expenses • Hire, coach, and provide training to personnel to maintain high customer service standards • Monitor and improve ordering, telephone handling, and other procedures • Evaluate performance with key metrics (accuracy, call-waiting time etc. • Prepare reports for different departments or upper management

• Posting Numbers as per monthly sales target • Research and recommend prospects for new opportunities • Research and analyze sales options • Build and maintain relationships with prospects • Stay current with trends and competitors to identify improvements or recommend new products • Collect and analyze information and prepare data and sales reports

• Reviewing sales performance • Obtains client information on call interviewing clients; verifying information. • Determines eligibility by comparing client information to requirements. • Establishes policies by entering client information; confirming pricing. • Informs clients by explaining procedures;

• Teaching Air Ticketing, Call Center, Front Office classes. • Conduct Motivational Inspirational Workshop Sessions. • Creation and publication of all marketing material in line with marketing plans. • Provide Live Training on GDS (Galileo Sabre Amadeus) Systems.

• Planning and implementing with my team promotional campaigns. • Shift handling with 50 plus staff and Customer serious complain as well • Reporting to senior bosses via email all shit activity • Agent observation daily basis, training new hiring • Multiple task at one time.

• Providing best customer services satisfaction. • Order taking by call personally follows up the order. • Customer Complain handling.