muhammad khan

To assist client from around the world that come across issues with our product. To probe and provide solution to the issues faced by clients.

* Attracted potential customers by answering product and service questions * suggested information about other products and services. * Opened customer accounts by recording account information. * Maintained customer records by updating account information. * Resolved product or service problems by clarifying the customer's complaint * determining the cause of the problem * selecting and explaining the best solution to solve the problem * expediting correction or adjustment * following up to ensure resolution. * Maintained financial accounts by processing customer adjustments. * Recommended potential products or services to management by collecting customer information and analyzing customer needs. * Prepared product or service reports by collecting and analyzing customer information. * Contributed to team effort by accomplishing related results as needed.

* Answered telephone calls from potential customers who have been solicited through advertisements. * Delivered prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product . * Explained products and prices, and answered questions from customers. * Obtained customer information such as name, address, payment method, and entered orders into computers. * Recorded names, addresses, purchases, and reactions of prospects contacted. * Adjusted sales scripts to better target the needs and interests of specific individuals.

* Maintaining and developing relationships with existing customers via meetings, telephone calls and emails. * Visiting potential customers for new business. * Making accurate, rapid cost calculations, and providing customers with quotations. * Negotiating the terms of an agreement and closing sales. * Gathering market and customer information and providing feedback on future buying trends. * Representing organisation at trade exhibitions, events and demonstrations. * Negotiating variations in price, delivery and specifications with company's managers. * Advising on forthcoming product developments and discussing special promotions. * Checking quantities of goods on display and in stock. * Involved with identifying new markets and business opportunities. * Recording sales and order information and sending copies to the sales office. * Reviewing my own sales performance, aiming to meet or exceed targets.