Muhammad Irfan Ishak

- Managed transformer service, maintenance, retrofit and upgrade projects for utility, oil & gas, industrial and data center customers across Malaysia. - Acted as the primary project focal point for key customers including TNB, SESB, Petronas, Shell, Microsoft and NXP Semiconductor. - Managed project scope, schedule, cost, risk, invoicing and stakeholder communications throughout the project lifecycle. - Coordinated field service engineers, vendors, subcontractors and internal stakeholders to ensure successful project execution and customer satisfaction. - Contributed to project forecasting, margin improvement and resource planning activities in alignment with business objectives. - Prepared and reviewed project documentation, technical reports, method statements and customer deliverables in accordance with contractual requirements. - Led service outage planning, resource coordination and execution activities to ensure safe and timely project completion. - Maintained strong customer relationships and served as the escalation point for project-related issues and operational challenge.

- Managed maintenance and operational activities for railway electrification systems, including 132/25kV power supply infrastructure, TPSS, OCS and SCADA systems. - Supervised and monitoring team in preventive maintenance, corrective maintenance and fault response activities. - Coordinated maintenance schedules, outage planning and technical resources to ensure reliable railway operations and system availability. - Provided technical support and troubleshooting for high-voltage electrical systems and critical railway infrastructure assets. - Collaborated with internal stakeholders, contractors and maintenance teams to resolve operational issues and improve system performance. - Supported asset inspection, technical reporting, root cause analysis and continuous improvement initiatives.

- Managed and supervised team, to achieve production, quality and delivery targets. - Managed production planning, resource allocation, OPEX/CAPEX activities and Factory Acceptance Test (FAT) coordination and Site Acceptance Test (SAT) with customers. - Managed transformer service, maintenance, retrofit and upgrade projects for utility, industrial and infrastructure customers. - Coordinated multidisciplinary teams, contractors and customers for outage planning, site execution, testing and commissioning activities. - Led troubleshooting, root cause analysis and customer issue resolution to ensure project completion, equipment reliability and customer satisfaction. - Supported transformer repair, refurbishment and remanufacturing activities while coordinating technical scope, resources and execution requirements. - Collaborated with Production, Procurement, Quality Assurance, Testing and Field Service teams to support successful project delivery and operational performance. - Served as a key technical interface for customers, contractors and utility stakeholders throughout project execution and service activities.

Enstablish Project Solar LSS Merchang TNB Interconnection Station to Switch Station PMU 132kV Transmission Line Merchang, Terengganu Ensure all works are carried out in safe operation procedures • Managed for building construction • Ensure all tasks are in line with schedule and to be completed on time • Supervised installation for mechanical and electrical equipment • Handle and arrange subcontractor's work schedule, planning work at site, attend meeting with client.