muhammad danurrahman

technology facility and platform management manager

About

Having over 3 years experience in technology and operation field in various companies. Strong analytical and troubleshooting. Being fully dedicated, enthusiastic, ambitious, talented and professional person with proven ability, deep knowledge in technology infrastructure system server windows based

Country

indonesia

City

jakarta

Industry

banking

Skill

banking, disaster recovery, troubleshooting, information technology, active directory, it service management, security, it management, networking, infrastructure, microsoft sql server, management, it operations, microsoft windows server, windows system administration, microsoft exchange server 2010, vmware server, ibm sterling connect direct, hp proliant, emc storage, windows batch file scripting, dhcp server, hyper v, domain controller, microsoft exchange

Experience

technology facility and platform management manager

maybank

2019-6 - Present · 7 yrs 4 mos

it system security administrator

anz

2013-12 - 2015-2 · 1 yr 3 mos

have responsibilty to manage security access such ID management creation, deletion, modify user access, securing super user password. And also i have responsibilty for troubleshoting and solving in particular case and problem. I work based on ticket in helpdesk portal system.

it wintel infrastructure enterprise server leader

anz

2015-2 - 2016-12 · 1 yr 11 mos

I follow processes, procedures, tasks, and checklists which applied on ANZ Service Desk Management System for establishing integration with the organization's strategy delivering value, and maintaining SLA that is used to demonstrate compliance and to measure improvement. More than 400 servers in productions all around Indonesia that been managed and monitored.