Muhammad Arsalan

Project Engineer @ Spark Solar Pvt. Ltd.

Country

Pakistan

City

Islamabad

Industry

Electrical & Electronic Manufacturing

Skill

Energy Storage, Microsoft Office, Storage Solutions, Professional Skills, Customer Support, Product Service, Power Inverters, Technical Services, Teamwork, Power Electronics, Post-Sales Support, Root Cause Analysis, Photovoltaics, Proposal Writing, Team Management, Project Planning, Microsoft Project, Project Documentation, Project Management Software, Planning & Scheduling

Experience

Project Engineer

Spark Solar Pvt. Ltd.

2024-2 - Present · 2 yrs 8 mos

Islāmābād, Pakistan

Technical Support Engineer

AISWEI 爱士惟

2024-2 - Present · 2 yrs 8 mos

Islāmābād, Pakistan

Providing service, troubleshooting and maintenance working on on-grid inverter. (AISWEI and Solplanet) Answering customer queries and troubleshooting technical issues via phone, chat and in-person. Identifying the source of technical problems by analyzing error messages, logs, and system behaviors.

Technical Support Engineer

KNOX

2024-2 - Present · 2 yrs 8 mos

Islāmābād, Pakistan

Providing service, troubleshooting and maintenance working on single and three phase hybrid inverters. Identifying the source of technical problems by analyzing error messages, logs, and system behaviors. Collaborating with a dynamic team to address technical issues, diagnose problems, and implement effective solutions. Solve customer queries and troubleshooting technical issues via phone, chat and in-person. Contributing to the seamless operation of solar energy systems and supporting sustainable energy initiatives.