Muhamad Rifky Firdaus

• Conducted competitor research and analysis, including company profiles, product strengths and weaknesses, pricing structures, and hospital usage data. • Experienced and have strong knowledge of the sales cycle, from prospecting and introduction to negotiation, closing, and after-sales support. • Built and maintained long-term professional relationships with surgeons, key stakeholders, purchasing managers, and hospital administration teams. • Collaborated with cross-functional teams to support, coordinate, and execute effective sales activities. • Performed sales of disposable medical products with focus on Neurosurgery, Plastic Surgery, and Cardiovascular Thoracic Surgery.

• Developed strong product knowledge and delivered clear product explanations, presentations, and promotions to potential B2B and B2C customers. • Identified and analyzed new customer prospects, including company profiles, monthly product needs, payment terms, and purchasing track records. • Skilled in medical product presentations, feature–benefit analysis, and contract negotiation with hospitals and healthcare facilities. • Conducted sales of disposable medical products with a focus on Thoracic Surgery and Anesthesiology.

•Served as Store Supervisor and Person in Charge (PIC), overseeing daily store operations and ensuring compliance with pharmacy standards. •Provided pharmaceutical services, including accurate dispensing, medication counseling, and delivering excellent customer service. •Performed store performance analysis, including sales contribution, sales growth, office management, and evaluation of ongoing promotions. •Managed HR and store operations, including task delegation, planogram execution, promotional highlights, monitoring customer traffic, and supporting strategic store development decisions. •Executed stock and drug procurement management, overseeing FIFO/FEFO processes, stock movement, expiry control, warehouse organization, and product return handling to vendors/suppliers. •Conducted trend and market analysis to identify high-demand, emerging, and customer-relevant products. •Acted as Person in Charge of operations during store events, ensuring smooth execution and operational readiness.

•Join the Quality Assurance (QA) section, especially in the process validation section. •Perform data analysis related to test result records and Batch Management Records •Complete the final assignment related to the validation protocol. •Validate the process of the product

1. Conduct assessment, preparation and counseling of prescriptions for patients and provide drug information services 2. To promote health regarding omicron to the public. 3. Perform calculations and analyzes related to Usage Reports and Drug Request Sheets (LPLPO).

1. Gain knowledge and insight related to the implementation of CDOB, Order flow, purchase and distribution, drug recall/recall flow, self-inspection and CAPA, Cold Chain Product. 2. Control the temperature of the warehouse, take and match the goods with orders and control the number of goods in the warehouse.

1. Perform self-medication to patients. 2. Conducting prescription assessments and counseling to patients. 3. Learn and deepen about pharmacy managerial, pharmacy manufacture and development

Assistant Lecturer of Molecular Biology Practicum, providing assistance and supervision to students in practicum.