Muhamad Afiq Firdaus Md. Zam
Graduates Trainee: IT Associates (Infrastructure) @ Pos Malaysia Berhad
About
I am an IT Security Associate, helping IT operations teams turn endpoint and device management systems into AI-assisted security layers where possible that reduce manual workload and detect risks earlier without adding operational complexity.With a hands-on cybersecurity experience in GRC and Security+ training during my internship and post graduation respectively, with CTF workshops as a bonus, I also keen to explore other technologies, integrate and innovate these knowledge into something useful for society and nation.
Malaysia
Shah Alam
Information Technology & Services
AI Fluency, Remote Troubleshooting, Microsoft Office, Net-Zero Carbon Emissions, Climate Change Science, Climate Change Mitigation, Vibe Coding, Data Analysis, Image Generation, Presentation Design, Stakeholder Engagement, Research Skills, Information Synthesis, brainstorming, Prompt chaining, Responsible AI, Multimodal Prompting, Artificial Intelligence Foundations, Artificial Intelligence (AI), Agentic AI Development
Experience

Graduates Trainee: IT Associates (Infrastructure)
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
On Job training (OJT) with 5 days bootcamp specialized in AI under (Khazanah) K- youth Programme by Pepper Lab -Effectively solved 50+ tickets involving Microsoft Office issues maintaining SLA. -Successfully develop weekly huddle minute meeting report using NotebookLM

Cyber Security Analyst (Intern)
WP. Kuala Lumpur
• Successfully maintain, monitor and track cybersecurity risks for all system assets under client entities including IT and Operational Technology (OT) •Ensure 99.9% data accuracy for monthly reporting and deep analysis for all business entities •Handled 100+ data entries for data clean up activity for Power BI dashboard maintenance • Validate whether the evidence is sufficient to close the mitigation plan • Assist the preparation for monthly report

Buffet Waiter
Batu Ferringhi
• Assisted the full-time waiter with clearing, cleaning and setting the cutlery for breakfast service, contributing to streamlined operations managing about 500+ pax. • Effectively sanitized and restock plates, cutlery, mugs, cups and bowls to ensure continuous availability for buffet service • Coordinated the table, cutlery, tablecloth setup for lunch, dinner, events like birthdays, weddings or meetings at ballroom and hotel's restaurant.

Retail Sales Associates
Gurney Plaza,Penang,Malaysia
• Multi-task work such as cleaning, unpack the new arrival stock and restocking in a particular time slot • Maintain the neatness and cleanliness at the assigned clothes section to ensure an organized and professional environment • Unpacked the new arrival stock and restock the product to maintain inventory organization. • Assisted customers in identifying appropriate clothes sizes and provided personal recommendations to enhance their shopping experience.
Education

Cyber/Computer Forensics and Counterterrorism
Achievement: •Exco member of IGFC for 2024 •Actively participated and successfully demontrate the artistry of Silat performance for Merdeka month at Chancellor Hall in front of thousands of audiences, Sunathon 2023 at MSU Medical Center, New Student orientations and Charity Fitness Concert 2024 at MSU in front of large audience •Assigned as Treasurer for Mentoring activity collaborated with 3 MSU clubs •Treasurer for Community Service during Ramadan at Rumah Kasih Bestari, an orphanage house with budget about RM1k+ collaborated with various clubs •Earned 2nd place for Entrepreneurship SDG Project representing faculty •Attended Art of Ethical Hacking workshop collaborated with Malaysia Cyber Tech (MCT) •Actively participated and supports multiple events such as forum, industrial talk and visit, cultural events, educational workshops and competitions. •Secured Second place representing faculty for PEC 800 (Wellness Management): Traditional Creative Movement

Information System and Engineering
Taking 4 Subjects: Pure Mathematics, Further pure Mathematics (Further Math, Further Mechanics, Further Statistics), Physics , Chemistry Achievement: • Participate in Kangaroo Math Competition 2018 and earned honarable mention (student) award •Acquire individual lab practical skills for Physics and Chemistry subjects

Pure Science
Achievement: •Vice President for Islamic Student's Society 2016 •Tresurer of Class 5S1 in 2016 and successfully managed the financial and budget of the class •Elected as temporary class monitor/leader in 2015 •Participate in Kangaroo Math 2016 competition and received honarable mention for student category •Pass the first round as school representative for district level fitness competition to be chosen for national army camp training 2016 (student) •Traffic warden 2015 to monitor and organize the school carpark
Muhamad Afiq Firdaus Md. Zam's Contact Information
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