ming wang

* Implement best practice methods for SQL Queries * Ensure support to development team for any performance issues * Analyse code for problem resolution and performance optimizations * Write SQL statement for ad-hoc report generation.

Lead a team of technical architect and developers in defining the technical architecture landscape within the Salesforce Marketing Cloud, identifying gaps between current and desired end-states, and delivering a comprehensive solution.

* SSI acquired MyOpinions in Jul 2015. * Leading an integration team focusing in all operational aspects of community website, project management tool, member compliance and client service delivery including process optimization, account mapping, and team management. * Key achievements: * Implemented API data integration to allowed SSI system accessing to MyOpinions and SmileCity panel asset from day 1. * Improve ultilization of MyOpinions panel by more than 70% * Exceed the expected target deadline to migrate legacy panel platforms to SSI hosted panel platform in just under 3 months * Hitting over 90% of customer retention post-acquisition of MyOpinions and SmileCity * Conducted training to be operational ready to hit the ground running from day 1 of the SSI|MyOpinions integration using DK for all client service team members

* Key responsibilities include: * Oversee the expansion of the operations team and lead a team of 4 staff in both digital advertising operations division and online research division of PermissionCorp * Membership acquisition strategy on our consumer websites (EmailCash/RewardsCentral) using mix of online and offline sources, including SEO, Email marketing * Design, implement and maintain the project management tool and sampling system to improve overall team's efficiency * Management, setups, analysis and new strategy arrangements for all existing and new lead generation/acquisition campaigns * Management and provision of all technical advice to both internal and external parties (clients) in areas of tag macro insertions, HTML troubleshoots, coding, tracking and analytics * In collaboration with the business development team to grow the revenue in the online research business

* Building up my knowledge and experience in the online marketing and online research field. Coordinate daily operations in the online research and marketing sector, whilst working in a fast paced environment that demands a high level of accuracy and skill. * Key responsibilities include: * Performing sampling and panel management using SQL; * Running data/sales report using SQL * Discuss each project with the client with includes providing a brief about the projects complexity and timings. * Liaising with other team members to ensure projects run smoothly * Ensuring online questionnaires are accurate and thoroughly tested * Managing fieldwork and quotas, ensuring available sample is efficiently used * Managing the data quality assurance process * Consulting with clients on how to run projects online * Script surveys * Maintaining accurate records of jobs

* Build, operate, scale and improve Panel Community Operations for Australia and New Zealand. * Key achievements: * Oversee the expansion of the operations team and manage talent and performance management * Coordinate and participate in product development and management, through initial product concept and testing to ongoing monitoring of market success * Develop and present best practices, technical concepts and technologies for innovative digital solutions * Roll out welcome journey for our community panel and improved member engagement and survey started rate * Setting up quality assurance process and protocol to be the first of few Australian MR firm to achieve the ISO 20252 and ISO 26362 accreditation * Implementation of in-house CRM system powering our pricing model and survey production platform with all the data model * Assisting with all partnership, joint ventures, synergy relating to MyOpinions resulting in the acquisition of panels asset to SSI

* I am responsible in implementing strategies to utilize sample sources effectively and efficiently including both proprietary and external samples. Key focus of my work: * Management of the Supply team covering 14 markets in APAC region (Australia, China, Hong Kong, Taiwan, Japan, South Korea, New Zealand, Singapore, Indonesia, Malaysia, Thailand, Vietnam, Philippines, and India) * Responsible for the optimization of SSI online sample universe via our proprietary Dynamix system * Strategic planning to build panel product to meet sales targets and budgets * Oversees the profiling and segmentation of SSI's panel * Identify panel recruitment needs based on the demand shortfall from our core panels * Meet or exceed the product cost in the APAC region * Sourcing, due diligence and on boarding of new adhoc vendors across multiple channels * Establish strong relationships with external vendors, monitoring costs incurred from external sample acquisition * Analyse and interpret data to identify trends and causes of performance gaps

Achievements: - Granted membership in the Golden Key International Honour Society in 2004 - Placed as Honour Class II, Division 1 - Placed on the Dean's list of Excellence in Academic Performance, School of Electrical and Information Engineering 2003 - Named on Honour Roll (Distinction Average), School of Information Technologies 2002 - Completed my Thesis - "Fast Converging Adaptive Multiuser Detector on DS-CDMA System" with distinction Activities and Societies: - Attend ALW course to train as a leader

Achievements: - Completed the course with distinction average (Distinction - 79.9) - Completed 6 month research project with distinction average