Jamie Cabot

Senior Director, Sales & Success @ MakeMusic Inc.

About

I lead revenue and customer experience across Sales, Customer Success, Implementation, Support, and Education for MakeMusic and Alfred Music.I own revenue performance across both new and existing business, aligning growth and retention as one system.The focus is bringing the full customer lifecycle together in a way that actually works. When these teams are aligned, adoption moves faster, retention is stronger, and growth follows.I started my career as a middle school band director and spent 15 years in the classroom. That perspective still shapes how I approach this work. If it doesn’t make life easier for teachers and students, it’s not the right solution.Growth in edtech isn’t only in sales. It’s won across the full customer lifecycle.Today, my work is centered on: • Driving sales and outbound strategy aligned to how districts actually buy • Scaling customer success into a proactive retention and expansion engine • Strengthening implementation and onboarding for district-level adoption • Using education programs and clinicians to drive pipeline and long-term value • Creating clarity through data, reporting, and operating cadenceI care about simple, scalable systems, clear ownership, and teams that execute.If you’re working in music education or building across the full customer lifecycle, I’m always open to connecting.

Country

United States

City

Cypress

Industry

Primary/Secondary Education

Skill

Customer Success Strategy, Organizational Growth, Cross-functional Collaborations, SaaS Leadership, Sales Leadership, Operations Management, K-12 Education, Collaborative Problem Solving, CRM Databases, Renewal Retention, Change Management, Operational Analysis, Sales Operations, Sales Processes, Customer Satisfaction, New Business Development, Sales Presentations, Logistics Management, Music, Planning

Experience

Senior Director, Sales & Success

MakeMusic Inc.

2026-4 - Present · 6 mos

Director, Sales and Customer Success

MakeMusic Inc.

2025-2 - 2026-4 · 1 yr 3 mos

Director of Sales

MakeMusic Inc.

2025-1 - 2025-2 · 2 mos

Senior Manager, Sales

MakeMusic Inc.

2024-6 - 2025-1 · 8 mos

Member

RevGenius

2023-7 - Present · 3 yrs 3 mos

Director of Customer Success Operations

SchoolStatus

2024-1 - 2024-6 · 6 mos

⚫️ Spearheading development & optimization of team training programs, aligned with new GTM strategy, utilizing adult learning theories and project management skills ⚫️ Conducting needs assessments cross-departmentally to chart growth paths and enhance team efficiency. ⚫️ CRM management: SalesForce, ChurnZero, & Hubspot

Head of ClassTag Sales

SchoolStatus

2023-8 - 2024-2 · 7 mos

SchoolStatus acquired ClassTag in August of 2023 ⚫️ Change Management: Spearhead transition of systems and processes through acquisition & minimized disruptions. ⚫️ Planning and restructuring of Sales & Customer Success processes into multiple new platforms ⚫️ Supported CRM data migration from HubSpot to Salesforce ⚫️ Cross-team training on new product line features and sales strategies

Head of District & School Sales

ClassTag, Inc.

2022-10 - 2024-2 · 1 yr 5 mos

⚫️ Led Enterprise team to over 3x YoY growth in 2023 - while achieving personal sales quota at 500%. Doubled average deal size, reduced average deal length to close, and transformed sales velocity. ⚫️ Skilled operations analyst utilizing data to strategically improve systems and processes, increase efficiency & adoption, increase revenue, and reduce churn. ⚫️ Proven track record of success as an Account Executive & Sales Manager, closing top 5 largest deals in team history. ⚫️ HubSpot CRM Administrator: Managed pipelines and track progress towards quotas, Created automations and personalized flows to boost revenue & retention ⚫️ Executed extensive RFP Bid proposals for large school district purchases

District Partnerships Manager

ClassTag, Inc.

2022-5 - 2022-10 · 6 mos

Certified Protege

#GirlsClub

2023-3 - 2023-10 · 8 mos

Factor 8 Management Training 📌 Tactical sales management training 📌 Confidence Building 📌 Diversity & Inclusion 📌 Thought Leadership

Senior Executive Team Leader

Educational Development Corporation / PaperPie

2016-10 - 2022-12 · 6 yrs 3 mos

Remote

⚫️ Directed team of 200+ consultants and leaders, achieving $1M+ in yearly team sales ⚫️ Legacy Sales Award earner ⚫️ Designed & led virtual training opportunities for entire company and created sales materials to boost brand engagement and increase team sales

Director of Bands

Cypress-Fairbanks ISD

2015-8 - 2022-5 · 6 yrs 10 mos

Cypress, TX

⚫️ Developed and designed learning materials, as well as measured their efficacy, using data to improve curriculum sequencing ⚫️ Revitalized enrollment through parent & student marketing initiatives ⚫️ Served as Program Manager for band program, organizing tutorial and private lesson program for 300+ students and revitalizing enrollment through parent marketing initiatives ⚫️ Reached new parents and stakeholders through email and social media marketing campaigns and creating a recruiting and retention program ⚫️ Led content-level PLC to foster greater collaboration and resource sharing among staff, creating and maintaining a content repository to support new staff onboarding on our LMS ⚫️ Supervised entry-level instructors, working towards certification, using adult learning theories and strategies to coach new instructors on teaching and learning strategies and management principles.

Band Director

Irving ISD

2008-8 - 2015-6 · 6 yrs 11 mos

Irving, TX

⚫️ Developed and designed learning materials, as well as measured their efficacy, using data to improve curriculum sequencing ⚫️ Utilized data to enhance curriculum sequencing and performance gap analysis to align with organizational goals ⚫️ Served as Program Manager for band program, organizing tutorial and private lesson program for 300+ students and revitalizing enrollment through parent marketing initiatives