Benedek Kiss

Working in the Global Innovation domain, creating next-gen audit-related software products. ML & LLM

The company has received investment, and my main responsibility is to improve the organization's executive power in every dimension: • Mapped key areas of improvement with a holistic approach, and proposed a tailored strategic roadmap. Enhanced various operational and communication processes. • Introduced standardized project documentation, created templates. • Reorganized developers into efficient Scrum teams and knowledge areas. • Managed six developers and supported the team with efficient change management during the transition.

VIZA A centralized system that collects the personal data of guests in Hungary, in a real-time and secure way. • Completed ITT’s (Invitation to Tender), elaborated technical specifications and cost estimations. • Led a strategic project group with a $10mm budget, established product vision, developed the roadmap, took full ownership of deliveries and milestones. • Managed stakeholder relationships with 5 vendors and 10 authorities, signed several complex cooperation agreements, and prepared the VIZA solution for go live. • Oversaw the communication plan for the 45k accommodation providers in Hungary. • Cooperated with 50 HMS (Hotel Management System) providers, led the seamless system launch nationwide without any incidents: » Result: achieved $9mm in savings for accommodation providers through my cost-saving ideas and adjustments compared to the original plans, thereby reducing political risk as well. » Result: on the launch day, 40k accommodation providers were onboarded to the system, resulting in the collection of data from 30mm guests in the first year. » Result: decreased the time required for authorities to locate a subject person based on accommodation information from 1.5 days to 2 minutes. • As a side project, I led the development of a brand-new gamification accessibility e-learning solution, and achieved target KPI with 3,000 participants completing the course with a certificate.

Széchenyi 2020 – top priority Healthcare IT projects • Quality assured projects with a budget exceeded €10mm and identified over 400 issues across 11 distinct projects and ensured timely resolutions. • Provided mentorship to 5 project managers based on PRINCE2, Agile and commonsense methodologies. • Authored a sophisticated UI/Usability white paper for a partner based on ISO 9241 standard, "Google Material Design", "Microsoft Fluent Design", established best practices. • Selected and managed subcontractor presenters for the related training.

● Led a team of 13 and managed a product implementation across 60 sites for 3k users, replaced 20 legacy systems, and centralized processes in a flexible and sustainable manner. ● Drove the integration of the company’s 3 key products and created maintainable and efficient connection on data and UI level. ● Delivered well-integrated, tailored processes and a product for a university client as the leader of a 5-people-team.

Various tasks in Project Management, Sales and Customer Services I actively participated in small and medium ERP implementation projects at governmental and private sector partners • Contact new partners and present the company own ERP • Analyse deficiencies of the previous ERP • Defines project scope, requirements, and deliverables • Business Analysis, flow-managment • Implement best practices • Train new users • Personalize ERP for partner requirements Handle unclaimed task • Create Social Media Pages • Rethink the website • Work with GoogleAds and Google Analytics Attend a new web-based ERP project • Defines the first steps • Full spectrum of UX design based on competitions and own ideas • Link between basic user requirements and programmers Customer support • On the phone and remote desktop • Creates and maintains internal and external documents and manuals Sales • Find and contact with old unfinished customer candidates, refresh goals, and organize negotiations

Best Practice in financial advice and financial planning. • Contact mid, high, high-end wealth individuals and corporate partners • Developing customized investment plans for each individual partner tailored for their needs • Create investment plans from multiple points of view (owner, company, employees) in Hungarian and English • Negotiate successfully with high-class customers • Actively manage the investments • Visit investment conferences • Recruit and support trainees

• Full spectrum of customer support • PR tasks and accounting • Team leader of the assistant group • Work on custom developed CRM with programmers • Full support of the educational seminars • Responsible for audio-visual system and IT network • Manage to make the educational material (books, presentations) • Present the technical parts of the seminar (educate students on the trading platform and other essential programs).