Mr Tham Yew Thong

As a Digital Ambassador, my role focuses on helping people—especially seniors and those with low digital literacy—gain confidence in using essential digital tools. I provide patient, one-to-one guidance on using smartphones, setting up Singpass, accessing government e-services, using messaging apps, and making digital payments. I adjust my coaching to each person’s pace so they can use technology independently in their daily lives. I work under the Singapore Digital Office (SDO), which leads national digital-inclusion efforts. Through my daily interactions, I help bridge the digital divide and support Singapore’s goal of building a digitally ready and inclusive community for everyone.

Managing Total import /export SCM & Services with Specialty in Customs clearance at all borders and ports of Cambodia.

Regional Management of group activities in 6 ASEAN countries.

Company Management Responsibilities for Business Growth, Organization Development and Bottom line Countrywide.

Job Scope • Contact, Negotiate & Select 3PLs • Make booking with 3PLs via online or email • Check Shipping Incoterms & Documents • Arrange Inbound & Outbound Delivery • Warehouse Inventory Reporting • PO arrangement (Pick/Pack/Sort) • Arrange Work Schedule • Download E-commerce PO • Receive & Reply Customer’s Request/Query • Create, Amend & Analysis SOP & KPI • Liaising with China/HKG/Indonesia partners for BD/Sales & Marketing • Creation of SOP/KPI Accomplishment • Created Inventory Reports • Amended SOP & KPI to reflect actual activities • Restructured W/H Storage Layout • Zero Operational Issue after 3rd month • Zero Delivery failure after 2nd month • Freight reduction 20% YOY

A concurrent position together with the role of General Director PIL Logistics Vietnam. Job Scope • Set Strategies, Leading Teams to attain better Profitability • Provide Logistics Solutions/Products (Air/Sea/Land) to Sales team & Clients • Lead & execute together with Sales Team in attaining & surpassing Targets • Maintain & Retain customer Loyalty • Supervise Teams & Provide Mentorship • Increase Profitability & Productivity via Manpower allocation and management • Freight Pricing & Provide Quotation • Create New Revenue Stream/New Products/New Verticals • Understand & meet Client Expectation, Receive & Reply Customer’s Request/Query • Prepare Bids for Customers’ RFQ • Source & create Business & Businesses Contact in Indochina region and Singapore • Make Presentation to Clients, Shareholders & Corps HQ • Provide Staff Training Program Achievement • 2012 - Lead, Trained & Established Shipping Agency for ACL/PIL • 2015 - Lead and Established Taiyo PIL Logistics JV company involve in Inspection Services & Logistics for Japan Markets • 2015 - Cross border businesses between Cambodia & Vietnam, Profit increase 20% YOY • 2016 - Lead for PIL Logistics & Chinese Agriculture Companies in JV establishment involving in Fruits Plantation and exportation

Job Scope • Set Strategies, Leading Teams to attain better Profitability • Provide Logistics Solutions/Products (Air/Sea/Land) to Sales team & Clients • Lead & execute together with Sales Team in attaining & surpassing Targets • Maintain & Retain customer Loyalty • Supervise Teams & Provide Mentorship • Increase Profitability & Productivity via Manpower allocation and management • Freight Pricing & Provide Quotation • Close Liaison with Shipping Lines/GSA for Freight Procurements • Create New Revenue Stream/New Products/New Verticals • Understand & meet Client Expectation, Receive & Reply Customer’s Request/Query • Contact Clients, Shareholders & Corps HQ • Prepare Customers’ RFQ & do Proposal • Source & create Business & Businesses Contact in Indochina region and Singapore • Make Presentation to Clients, Shareholders & Corps HQ • Make & Control Annual Budgets • Create, Amend & Analysis SOP & KPI • Create Recovery Plans, Risk Reduction & Mitigation • Provide Staff Training Program Accomplishment – Shipping Lines • PIL – Complete managing and leading team; comprises of Sales, CS, Operation and HR/Fin for 4 years, total 60 HC • PIL - Exceeded Profit Target by 50% YOY since 2012 • PIL - 2012 - Created New Shipping Lane to/from Singapore/Vietnam/China • PIL - 2012 – Increase Vessels deployment from 2 strings to 3 strings to/from Vietnam/Singapore • PIL - 2011 - Completely Restructured Staffs deployments in all Departments • PIL - 2011 – 2015, 40% Increase in Profit YOY Accomplishment - Logistics • PIL Logistics – Complete managing and leading team; comprises of Sales, CS, Operation and HR/Fin for 7 years, total 30 HC • PIL Log - 2014 Successfully redesigned Solutions for Sumitomo • PIL Log - 2014 Onward, Others Wins (Freight & Solutions): Mitsubishi Heaving Industries/Mill Trading/Taiyo Japan/Kaolin Malaysia/Motul Lubricants • PIL Log – 2012 onward, Exceeded Profit Target by 50% YOY • PIL Log - 2012 Secure PIL Logistics biggest account – Sumitomo Chemical Asia

Job Scope • Set Strategies, Leading Teams to attain better Profitability • Provide Logistics Solutions/Products (Air/Sea/Land) to Sales team & Clients • Lead & execute together with Sales Team in attaining & surpassing Targets • Maintain & Retain customer Loyalty • Supervise Teams & Provide Mentorship • Increase Profitability & Productivity via Manpower allocation and management • Freight Pricing & Provide Quotation • Close Liaison with Shipping Lines/GSA for Freight Procurements • Create New Revenue Stream/New Products/New Verticals • Understand & meet Client Expectation, Receive & Reply Customer’s Request/Query • Contact Clients, Shareholders & Corps HQ • Prepare Customers’ RFQ & do Proposal • Source & create Business & Businesses Contact in Indochina region and Singapore • Make Presentation to Clients, Shareholders & Corps HQ • Make & Control Annual Budgets • Create, Amend & Analysis SOP & KPI • Create Recovery Plans, Risk Reduction & Mitigation • Provide Staff Training Program Accomplishment • MSC - 2009 - Completely Restructured Staffs deployments in all Departments • MSC - Complete managing and leading team; comprises of Sales, CS, Operation and HR/Fin for 1.5 years, total 90 HC • MSC - 2009/2010 – 20% Increase in Profit YOY

Job Scope • Set Strategies, Leading Teams to attain better Profitability • Provide Logistics Solutions/Products (Air/Sea/Land) to Sales team & Clients • Lead & execute together with Sales Team in attaining & surpassing Targets • Maintain & Retain customer Loyalty • Supervise Teams & Provide Mentorship • Increase Profitability & Productivity via Manpower allocation and management • Freight Pricing & Provide Quotation • Close Liaison with Shipping Lines/GSA for Freight Procurements • Create New Revenue Stream/New Products/New Verticals • Understand & meet Client Expectation, Receive & Reply Customer’s Request/Query • Contact Clients, Shareholders & Corps HQ • Prepare Customers’ RFQ & do Proposal • Source & create Business & Businesses Contact in Indochina region and Singapore • Make Presentation to Clients, Shareholders & Corps HQ • Make & Control Annual Budgets • Create, Amend & Analysis SOP & KPI • Create Recovery Plans, Risk Reduction & Mitigation • Provide Staff Training Program Accomplishment - Logistics • APL Logistics – Complete managing and leading team; comprises of Sales, CS, Operation, W/h and HR/Fin for 5 years, total 30 HC • APL Log - 2004 BD Projects - Cross border, Call Centre, Off-site Shipping Services, Independent Tally/Inspection Services • APL Log 2005 - Implemented Creative Bundle services, APL Logistics to become the largest Consolidator in Phnom Penh • APL Log 2005 - Expanded outsourced CFS from 6,000SQM to 10,000SQM • APL Log 2004 onward - profit increased more than 20% YOY Accomplishment - Shipping • APL – Complete managing and leading team; comprises of Sales, CS, Operation and HR/Fin for 5 years, total 25 HC • APL - 2005 – Successfully increase business and secure own vessels to Cambodia • APL - 2005 - Initiated 1st river route for APL, connecting Phnom Penh to Ho Chi Minh by barge • APL - 2005 onward, 25% Increase in Profit YOY

Responsible for planning of orders placement to SEA factories, manages production schedule, ship window and nominating, contracting & measuring freight forwarders + logistics company Job Scope • PO allocation to Factories across SEA • Track Production status for individual PO • Provide Production & Logistics Solution to Factories • Contact, Negotiate & Select 3PLs & Shipping Lines • Check and Verified Shipping compliance • Initiate PO Re-allocation & Recovery Plans • Check Shipping Incoterms & Documents • Monitor Factories Material Movement & Inventory • Liaised with Merchandisers & Buyers on PO Status • Provide Training to Factories & 3PLs, ensuring 100% Compliance Accomplishment • Completed understanding of Client’s Order Fulfillment, Planning & Logistics Requirement and Expectations • Created Inventory & Tracking Reports by PO • Reduced Freight Cost by 20% YOY, • On-time delivery 98% (from 90% previous years) • Set up and completely recruited and trained 40 new staff for new divisions in Indonesia & Vietnam in 2003