Mouhamad Chmaissani

Leading regional commercial strategy within the travel technology ecosystem, with responsibility for strategic and enterprise accounts across Saudi Arabia and the GCC. Driving sustainable revenue growth by managing complex, long-term partnerships with large travel agencies, focusing on value-based selling and portfolio optimization. Key contributions include: • Managing strategic and enterprise customer portfolios, including multi-branch and high-volume travel organizations • Leading complex commercial negotiations, renewals, and long-term agreements at senior stakeholder level • Driving adoption of technology-driven solutions, including distribution, digital, and data-led products • Expanding share of wallet through account planning, cross-sell, and upsell strategies • Working closely with pre-sales, customer success, and internal leadership to deliver measurable business outcomes • Leveraging analytics and performance insights to guide commercial decisions and account strategies

• Supported commercial expansion and account growth within the travel / technology sector • Managed customer relationships and contributed to revenue growth initiatives • Developed strong foundations in consultative selling, negotiation, and stakeholder management

• Supported commercial expansion and account growth within the travel / technology sector • Managed customer relationships and contributed to revenue growth initiatives • Developed strong foundations in consultative selling, negotiation, and stakeholder management

 Handling the whole gamut of operational activities inclusive of entire marketing and distribution activities for the organization and generated new business deals to achieve/ surpass allocated targets.  Staffing, developing and controlling the team, evaluating performance and initiating corrective action. Fostering a well-trained and motivated staff to meet production levels/goals.  Identifying new market/ business opportunities and designing operational/ business strategies for expansion and growth to achieve organizational goals and objectives.  Assisting in interviewing and hiring lower level managers and staffs to build/sustain high performing team and minimize turnover.  Communicating with various departments for managing and keeping a track of openings of new boutiques, thereby dealing with contractors and mall managements to resolve obstructions and administering office operations in line with organizational standards.  Establishing/communicating company goals to employees, staffing and delegating workload, actively supporting employee growth, uphold cooperative policies to motivate employees and increase efficiency.  Resolving staff complaints by performing required action and ensuring that appropriate changes are made to resolve issues faced by them.  Providing counsel and assistance to employees at all levels in accordance with the company's policies, procedures and relevant legislation to appraise employee performance.  Generating revenues, maximizing profit margins by identifying high potential sales opportunities and prioritizing them to drive revenues.