monja smith

monja smith

manager: service excellence

About

I am a team player that always has the company's best interest at heart. Customer Service and Customer Satisfaction is my main goal in any company that I am employed at and are known to be a very positive person. I have set goals that I try to reach to the best of my abilities and do appreciate to see the value and potential in all around me.

Country

south africa

City

johannesburg

Industry

mining & metals

Skill

prince2 practitioner, project management, process improvement, prince2, telecommunications, management, project planning, coaching, visio, crm, team leadership, business process, system administration, training, customer service, account management, powerpoint, management consulting, negotiation, sales management, new business development, microsoft excel, microsoft office, strategic planning, business strategy, customer satisfaction, product development, team management, customer relationship management, business development, business process improvement

Experience

centracom

channel account manager

centracom

2013-10 - 2015-6 · 1 yr 9 mos
centracom

head of project management office

centracom

2012-10 - 2013-10 · 1 yr 1 mo

Managing a team of 7 in a technical environment. Huge part of the operational process falls in our department. From deal take up to installation.

centracom

office manager

centracom

2011-4 - 2012-11 · 1 yr 8 mos

Managed 100 Resellers to the Company. Responsible for all areas of the office.

xintec consulting services

manager

xintec consulting services

2005-1 - 2012-1 · 7 yrs 1 mo
2live sales consultancy

independant alternative medicine consultant

2live sales consultancy

2006-8 - 2011-5 · 4 yrs 10 mos

Was part of launching a new product in South Africa that had huge effect on children that experienced learning difficulties.

xintec

personal assistant to director

xintec

2010-8 - 2011-3 · 8 mos

Co-ordinate all the needs of the Company.

trackmatic

manager: service excellence

trackmatic

2020-3 - Present · 6 yrs 7 mos
worleyparsons

im project manager

worleyparsons

2015-6 - Present · 11 yrs 4 mos

Education

university of south africa/universiteit van suid - afrika

university of south africa/universiteit van suid - afrika

2012-1 - 2012-1 · 1 mo
university of south africa/universiteit van suid - afrika

university of south africa/universiteit van suid - afrika

marketing

1997-1 - 2001-1 · 4 yrs 1 mo

monja smith's Contact Information

Email

******@***.com

Phone

(**) *** ****

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