Md. Monirul Islam CSCMP

Pre-Opening assistant manager. Delivered premium guest services within a luxury hospitality environment. Assisted in managing guest relations and operational activities. Coordinated with multiple departments to ensure exceptional guest experiences.

Pre-opening restaurant operation manager. Managed restaurant operations and customer service delivery. Supervised restaurant staff and coordinated daily operations. Implemented sales and marketing initiatives to increase revenue. Ensured excellent customer experiences and brand consistency.

Lead international procurement and commercial operations for large-scale tissue manufacturing operations Manage global sourcing activities across Europe, China, Middle East, and Asia Handle LC negotiation, banking coordination, and import/export operations Coordinate supplier relationship management and strategic sourcing initiatives Support export market development and international business expansion Ensure uninterrupted raw material supply for continuous manufacturing operations Lead procurement planning, inventory optimization, and shipment coordination Support major industrial projects including tissue machine and converting line expansion Work closely with cross-functional teams including finance, production, technical, and commercial departments

Although currently serving in a senior corporate leadership role, key transferable management skills include: Leading large multidisciplinary teams. Managing budgets and operational performance. Negotiating with suppliers and stakeholders. Driving business growth and operational excellence. Strategic planning and leadership development.

Oversaw import/export compliance and documentation across Asia & GCC. Reduced procurement costs by 12–15% via supplier negotiations in UAE & Turkey. Built new export markets in India, Nepal, and Thailand. Streamlined warehouse and logistics operations for on-time delivery.

Managed procurement & logistics for international chain restaurants and manufacturing. Optimized food costing & P&L performance across outlets. Coordinated with international franchisors to ensure global brand compliance.

Managed daily restaurant operations, ensuring exceptional customer service and operational efficiency. Led and supervised restaurant management teams and frontline employees. Achieved sales and profitability targets through effective cost control and operational planning. Ensured compliance with food safety, hygiene, and company operating standards. Managed staff scheduling, recruitment, training, and performance evaluations. Developed action plans to improve guest satisfaction and operational performance. Monitored key business metrics including sales, food cost, labour cost, customer feedback and P&L. Pre-Opening Restaurant General manager of Pizza Hut Delivery Bangladesh.

Oversaw supply chain and F&B operations for a luxury hospitality brand. Managed procurement of quality ingredients, inventory control, and vendor relationships. Ensured high service standards while maintaining cost efficiency and profitability.

Directed end-to-end operations for an international F&B franchise. Led supply chain, vendor evaluation, and procurement for multiple outlets. Prepared budgets, managed P&L, and optimized operational efficiency. Coordinated with international franchisor to align with global standards.

Managed supply chain and restaurant operations across multiple outlets. Conducted inventory control, demand forecasting, and vendor negotiations. Oversaw staff recruitment, training, and team performance. Delivered yearly P&L targets and ensured operational compliance with YUM International.