monika lester

* Data Entry & Setting up the office for opening day * Creating Holidays for clients * Major money handling skills * Prepare budgets for incoming and outgoing sectors * Using budget software's for invoicing clients * Willingness to respond to different and changing needs of the business, its customers and people * Providing travel insurance and trave cash cards, handling foreign cash, helping clients with visas to countries * Making sales and achieving personal best sales targets * Creating and making the perfect holiday for the clients * Making phone calls to airlines / wholesalers * Contributing to overall workplace * Preparing tickets and information booklets * Using Galileo and learning clients also other software's used within different sectors * Data entry of changing names, addresses, flights if necessary, updating passengers details * Adding segments into Galileo e.g. rail, car hire, hotels etc. * Following up on clients * Providing the best possible advice and dedicating time with clients to make their holiday something special

* Sales, Cold Calling, Complience, KIP's * Strong database management * ATM & Safe custodian * Major money handling skills * Willingness to respond to difference and changing needs of the business * Focusing efforts on discovering the customers needs and consistently deliveries outcomes that exceed the customers ecpectations * Proactively checking work to ensure accuracy * Striving for excellence * Striving to meet and exceed personal and business goals while uploading bank values * White level course completed and Tier 2 accredited * Frontline Management Course completed and accredited

* Work Experience only * Making phone calls to airlines * Sitting with other consultants and learning different roles * Preparing tickets and information booklets * Using Sabre and learning Tramada also other software's used with different sectors * Data entry of changing names and passenger details * Preparing brochures * Adding segments into Tramada * Data entry for marketing advertising

I have also been previously employed by various small companies to provide assistance in Administration, local office work, telemarketing, data entry, various computer operations, general clerical duties, ad holding privacy agreements and private information while working for the government, being a major team key player, first point of contact face to face or over the phone.

* Making sales and achieving personal best sales targets * Creating and making the perfect holiday for the clients * Making phone calls to airlines / wholesalers * Contributing to overall workplace * Preparing tickets and information booklets * Using Galileo and learning clients also other software's used within different sectors * Data entry of changing names, addresses, flights if necessary, updating passengers details * Adding segments into Galileo e.g. rail, car hire, hotels etc. * Following up on clients * Providing the best possible advice and dedicating time with clients to make their holiday something special