monica lopes

* ● Supervised, trained and managed the performance of 10-18 staff associates and 80 employees store wide. * ● Oversaw employee scheduling, customer service, inventory integrity and cash office functions. * ● Managed and budgeted $40,000 in weekly employee labor costs. * ● Planned and conducted monthly and quarterly business meetings. * ● Achieved daily, monthly, quarterly and yearly goals established by the corporate office, resulting in continuous profitable operations. * ● Established an interactive system that constantly changed sales models to engage associates, leading to increased customer satisfaction and revenue.

* ● Supervised all register transactions and cash office functions, ensuring balanced operations. * ● Supervised the responsibilities of 5-10 associates daily. * ● Created floor plans for merchandise placement in order to market to specific target audiences.