monica spiers

* Managed all HR functions of both union and non-union automotive plants. Specialized in employee and labor relations. * Advised management and employees on Labor Agreement interpretations, Personnel Law, FMLA, ADA, pay changes, unemployment, safety, benefits, and worker’s compensation issues. * Provided assistance to management in providing performance feedback and review process. * Investigated and implemented appropriate action on all harassment allegations and work place injuries/illnesses. * Handled all general employee concerns and questions. * Resolved employee grievances from step 1 to arbitration. * Recruited, interviewed, and hired over 300 candidates in both exempt and non-exempt positions. * Supervised and coordinated the work of the Plant Receptionist and Human Resources Administrative Assistant. * Developed an hourly skill-based pay program. * Developed and wrote employee handbook and job descriptions.

* Designed, implemented and monitored employee training and orientation programs. * Organized and facilitated skills-building and safety awareness training for 160 employees. * Conducted needs assessments to identify training gaps. * Conducted job analyses and job evaluations. * Audited and tracked employee training records.

Kelly Services offers a comprehensive array of workforce solutions. With our Kelly 360° talent solution, comprising recruitment, consultancy, and outsourcing, we are dedicated to making it easy for our client to build a motivated workforce – while measurably enhancing its company brand.Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire and direct-hire basis. Serving clients around the globe. Kelly provided employment to approximately 540,000 employees in 2013. Revenue in 2013 was US$5.4 billion.

* Successfully implemented full-time hiring Recruitment Process Outsource for leading Financial Services Provider. * Continued to expand business from 278 hires in 2015, 800+ in 2016 and over 1,500 in 2017. * Manage client relationship, delivery of account and lead a team of 20 including Recruitment Manager, Recruiters and Recruitment Coordinators. * Improved cycle time from 58 days to 33 days through strategic sourcing, team performance and expense management. Currently delivering 7 days under fill goal target. * Exceeding Return on Sales target by 20%. YTD 48.5% against a goal of 28%. Annual Revenue is $3M. * Measure and monitor performance through key performance indicators. Exceeding all targets. * Drive continuous improvement and cost saving initiatives within the program through consultation. Provided internal cost savings of $90K by changing recruitment delivery to a full cycle model. * Partner with internal and external stakeholders on account strategy and growth opportunities. * Build and generate reporting on a weekly, monthly and quarterly basis.